Customer Service Representative Jobs in Colfax, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Customer Account Representative

  • Elk Mound, WI (12 miles from Colfax, WI)
  • 16 hours ago
  • Elk Mound, WI (12 miles from Colfax, WI)
  • 16 hours ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Account Representative

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 16 hours ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 16 hours ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Rep - Eau Claire, WI

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 1 day ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 1 day ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

CampusGuard Customer Advocate

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 2 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 2 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Associate

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 3 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 3 days ago

JOB REQUIREMENTS: Our client is an established Property & Casualty insurance agency in Eau Claire, and they are looking for a Customer Service Associate to join their team. Skills you need to...

Customer Service Team Member

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 4 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 4 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Customer Service Representative

  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 4 days ago
  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep - Eau Claire

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 7 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 7 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 8 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 8 days ago

Then you might be the Customer Service Representative we've been searching for at Eau Claire Animal Hospital!...

Customer Service Associate

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 8 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 8 days ago

Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Retail Customer Service Cashier

  • Menomonie, WI (17 miles from Colfax, WI)
  • 17 days ago
  • Menomonie, WI (17 miles from Colfax, WI)
  • 17 days ago

Req ID: 459445 Address: 5930 Badger DR Menomonie, WI, 54751 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Pharmacy Customer Service Associate

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 18 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 18 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Marketing & Customer Service Specialist

  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 21 days ago
  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 21 days ago

Marketing & Customer Service Specialist Job Employer Name:SpiderID: 13790770 Location: Chippewa Falls, WisconsinDate Posted: 7/15/2024 Wage: NegotiableCategory: Manufacturing Job Code: REQ40496...

Customer Service Representative

  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 25 days ago
  • Chippewa Falls, WI (16 miles from Colfax, WI)
  • 25 days ago

Position Summary: The Customer Service Representative reports to the Customer Service Supervisor....

Store Clerk/Customer Service

  • Eau Claire, WI (22 miles from Colfax, WI)
  • 26 days ago
  • Eau Claire, WI (22 miles from Colfax, WI)
  • 26 days ago

Job #: 203201 Title: Store Clerk/Customer Service Location: Eau Claire Salary Range: $13.66/hr + BONUS Description: Our client is seeking a part-time STORE CLERK. Candidates must have the...

Demographic Data for Colfax, WI

Moving to Colfax, WI? Find some basic demographic data about Colfax, WI below.


Local
National
5,078
80
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Colfax, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Colfax, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Colfax, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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