Customer Service Representative Jobs in Burlington, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Beach Park, IL (21 miles from Burlington, WI)
- moments ago
- Beach Park, IL (21 miles from Burlington, WI)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Gurnee, IL (24 miles from Burlington, WI)
- 2 days ago
- Gurnee, IL (24 miles from Burlington, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Gurnee, IL (24 miles from Burlington, WI)
- 2 days ago
- Gurnee, IL (24 miles from Burlington, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Powers Lake, WI (5 miles from Burlington, WI)
- 2 days ago
- Powers Lake, WI (5 miles from Burlington, WI)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Union Grove, WI (12 miles from Burlington, WI)
- 2 days ago
- Union Grove, WI (12 miles from Burlington, WI)
- 2 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Waterford, WI (11 miles from Burlington, WI)
- 2 days ago
- Waterford, WI (11 miles from Burlington, WI)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative (Loan Consultant I)
- Delavan, WI (19 miles from Burlington, WI)
- 3 days ago
- Delavan, WI (19 miles from Burlington, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant II)
- Delavan, WI (19 miles from Burlington, WI)
- 3 days ago
- Delavan, WI (19 miles from Burlington, WI)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Pleasant Prairie, WI (21 miles from Burlington, WI)
- 3 days ago
- Pleasant Prairie, WI (21 miles from Burlington, WI)
- 3 days ago
Customer Account Manager Pleasant Prairie, WI The Opportunity: The Customer Service Representative (CSR) represents Smurfit Westrock to the customer and acts as a critical liaison between the customer...
Customer Service Representative - Hybrid Franklin, WI
- Franklin, WI (22 miles from Burlington, WI)
- 3 days ago
- Franklin, WI (22 miles from Burlington, WI)
- 3 days ago
It's an exciting and important time to be a part of Northwestern Mutual. We're strong, innovative, and growing. And we want you to grow with us. The Core Client Services team, part of Risk Client...
ULINE- Customer Service Representative
- Caledonia, WI (21 miles from Burlington, WI)
- 5 days ago
- Caledonia, WI (21 miles from Burlington, WI)
- 5 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Store Customer Service Specialist
- Mukwonago, WI (17 miles from Burlington, WI)
- 5 days ago
- Mukwonago, WI (17 miles from Burlington, WI)
- 5 days ago
JOB REQUIREMENTS: This position is essential to the success of ourretail stores. Customer Service Specialists work closely with wholesaleand retail customers to determine their needs, answer their...
Part Time Cashier / Customer Service Team Member
- Delavan, WI (19 miles from Burlington, WI)
- 5 days ago
- Delavan, WI (19 miles from Burlington, WI)
- 5 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Representative
- Gurnee, IL (24 miles from Burlington, WI)
- 7 days ago
- Gurnee, IL (24 miles from Burlington, WI)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
ULINE- Call Center Representative
- Lake Geneva, WI (10 miles from Burlington, WI)
- 8 days ago
- Lake Geneva, WI (10 miles from Burlington, WI)
- 8 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Burlington, WI
Moving to Burlington, WI? Find some basic demographic data about Burlington, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, WI
Highest Education Level
Customer Service Representatives in Burlington, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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