Customer Service Representative Jobs in Brookfield, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 179 Jobs

Customer Service Representative (Loan Consultant II)

Oak Creek, WI (15 miles from Brookfield, WI)
11 hours ago

Oak Creek, WI (15 miles from Brookfield, WI)
11 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Specialist (Shared-Multiple Locations)

Glendale, WI (9 miles from Brookfield, WI)
11 hours ago

Glendale, WI (9 miles from Brookfield, WI)
11 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

Wauwatosa, WI (6 miles from Brookfield, WI)
12 hours ago

Wauwatosa, WI (6 miles from Brookfield, WI)
12 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Representative

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Specialist (Shared-Multiple Locations)

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Technical Customer Support Specialist

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Who we are Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve...

GEHC - Customer Service Representative III

Wauwatosa, WI (6 miles from Brookfield, WI)
1 day ago

Wauwatosa, WI (6 miles from Brookfield, WI)
1 day ago

Operations Representative 100% Remote 12 Month Contract Rate: $25.00/hr First Shift Work - EST hours Job Overview: The Client Ultrasound segment, a fast-growing business in client, is the global...

Remote Work

Customer Account Representative

Union Grove, WI (24 miles from Brookfield, WI)
1 day ago

Union Grove, WI (24 miles from Brookfield, WI)
1 day ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Service - Sales Manager

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $15.73 per hour - $18.50 per hour? Why should I apply in just a few clicks? Paid Time Off and Sundays Off --...

Store Customer Service Specialist (Shared-Multiple Locations)

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Contact Specialist

Waterford, WI (19 miles from Brookfield, WI)
1 day ago

Waterford, WI (19 miles from Brookfield, WI)
1 day ago

center experience within the financial services or commercial banking industry is a plus Pay Transparency The annual salary for this role is USD $54,375.00 - $79,750.00 plus any applicable bonus (Actual...

Associate Customer Service Representative

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Milwaukee, WI (9 miles from Brookfield, WI)
1 day ago

Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...

Remote Work

Medical Customer Service/ Phlebotomist - Part Time

Milwaukee, WI (9 miles from Brookfield, WI)
2 days ago

Milwaukee, WI (9 miles from Brookfield, WI)
2 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Service Representative

Milwaukee, WI (9 miles from Brookfield, WI)
2 days ago

Milwaukee, WI (9 miles from Brookfield, WI)
2 days ago

Are you a good fit for this Customer Service Representative?...

Service Customer Care Rep

New Berlin, WI (5 miles from Brookfield, WI)
2 days ago

New Berlin, WI (5 miles from Brookfield, WI)
2 days ago

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...

View all 179 jobs

Demographic Data for Brookfield, WI

Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.

Median Age

Average Household Income

Home Value vs Household Income in Brookfield, WI

Local

National

Total Population

45,084

Number of Businesses

2,475

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Brookfield, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brookfield, WI offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brookfield, WI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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