Customer Service Representative Jobs in Brookfield, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Representative - PT
- Milwaukee, WI (9 miles from Brookfield, WI)
- 60+ days ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 60+ days ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Customer Service Rep(02088) - 325 E North St
- Waukesha, WI (6 miles from Brookfield, WI)
- 1 hour ago
- Waukesha, WI (6 miles from Brookfield, WI)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02083) - 385 Falls Rd
- Grafton, WI (20 miles from Brookfield, WI)
- 1 hour ago
- Grafton, WI (20 miles from Brookfield, WI)
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Car Rental Associate - Full Time Great Pay Health Benefits Employee Perks
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 hours ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 3 hours ago
$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Pharmacy Customer Service Associate
- Oak Creek, WI (15 miles from Brookfield, WI)
- 9 hours ago
- Oak Creek, WI (15 miles from Brookfield, WI)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative (Part Time, Night Shift)
- Greenfield, WI (6 miles from Brookfield, WI)
- 9 hours ago
- Greenfield, WI (6 miles from Brookfield, WI)
- 9 hours ago
Come put your passion for serving people and helping animals to work! **VCA Milwaukee Emergency Center for Animals** is look to add a **Client Service Representative** to join our one-of-a-kind...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 9 hours ago
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Grafton, WI (20 miles from Brookfield, WI)
- 16 hours ago
- Grafton, WI (20 miles from Brookfield, WI)
- 16 hours ago
Job Requirements Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 16 hours ago
- Wauwatosa, WI (6 miles from Brookfield, WI)
- 16 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 16 hours ago
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02087) - 7613 W Good Hope Rd
- Milwaukee, WI (9 miles from Brookfield, WI)
- 1 day ago
- Milwaukee, WI (9 miles from Brookfield, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02106) - 2181 E Rawson Avw
- Oak Creek, WI (15 miles from Brookfield, WI)
- 1 day ago
- Oak Creek, WI (15 miles from Brookfield, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09706) - 15169 W National Ave
- New Berlin, WI (5 miles from Brookfield, WI)
- 1 day ago
- New Berlin, WI (5 miles from Brookfield, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02104) - 750 E Wisconsin Ave
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 1 day ago
- Oconomowoc, WI (21 miles from Brookfield, WI)
- 1 day ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
Demographic Data for Brookfield, WI
Moving to Brookfield, WI? Find some basic demographic data about Brookfield, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Brookfield, WI
Highest Education Level
Customer Service Representatives in Brookfield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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