Customer Service Representative Jobs in Brillion, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 104 Jobs

Retail Customer Service Specialist

  • Green Bay, WI (22 miles from Brillion, WI)
  • 1 day ago
  • Green Bay, WI (22 miles from Brillion, WI)
  • 1 day ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Pharmacy Customer Service Associate

  • Menasha, WI (12 miles from Brillion, WI)
  • 1 day ago
  • Menasha, WI (12 miles from Brillion, WI)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (203383)

  • Appleton, WI (15 miles from Brillion, WI)
  • 1 day ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 1 day ago

Our client in Appleton is looking for a Customer Service Representative to join their team! They have been in business for nearly 50 years....

Customer Service/Customer Billing

  • Appleton, WI (15 miles from Brillion, WI)
  • 3 days ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 3 days ago

Customer Service/Financial Services Rep** **Job Summary:** Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you...

Member Service Representative

  • Appleton, WI (15 miles from Brillion, WI)
  • 3 days ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 3 days ago

We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a...

Medical Customer Service / Phlebotomist Training Provided with Advancement Opportunities (Green Bay Isbell Location)

  • Green Bay, WI (22 miles from Brillion, WI)
  • 4 days ago
  • Green Bay, WI (22 miles from Brillion, WI)
  • 4 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Customer Service/Customer Billing

  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago

Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...

Customer Account Representative

  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago
  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Team Member

  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago
  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Appleton - Sales and Customer Service Representative

  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago

Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Appleton, WI branch. Would you like to work with a stable, family-owned business?...

Customer Service Representative - Inside Sales Solutions

  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago
  • Appleton, WI (15 miles from Brillion, WI)
  • 4 days ago

Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...

International Customer Service

  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago
  • Manitowoc, WI (19 miles from Brillion, WI)
  • 4 days ago

As a Customer Service Representative, you will manage accurate and direct entry of customer purchase orders....

Customer Service Account Manager

  • Green Bay, WI (22 miles from Brillion, WI)
  • 4 days ago
  • Green Bay, WI (22 miles from Brillion, WI)
  • 4 days ago

Company: Smyth Location: Green Bay, WI Career Level: Mid-Senior Level Industries: Manufacturing, Engineering, Aerospace Description Smyth-Green Bay is seeking candidates who take pride in what...

Associate Customer Service Representative

  • Neenah, WI (20 miles from Brillion, WI)
  • 5 days ago
  • Neenah, WI (20 miles from Brillion, WI)
  • 5 days ago

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...

Customer Account Representative

  • Green Bay, WI (22 miles from Brillion, WI)
  • 5 days ago
  • Green Bay, WI (22 miles from Brillion, WI)
  • 5 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Demographic Data for Brillion, WI

Moving to Brillion, WI? Find some basic demographic data about Brillion, WI below.


Local
National
5,542
139
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Brillion, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brillion, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brillion, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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