Customer Service Representative Jobs in Beloit, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 70 Jobs

Customer Service Representative

  • Rockford, IL (16 miles from Beloit, WI)
  • 6 days ago
  • Rockford, IL (16 miles from Beloit, WI)
  • 6 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Customer Service - Donor Support Technician

  • Rockford, IL (16 miles from Beloit, WI)
  • 12 hours ago
  • Rockford, IL (16 miles from Beloit, WI)
  • 12 hours ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Pharmacy Customer Service Associate

  • Loves Park, IL (16 miles from Beloit, WI)
  • 13 hours ago
  • Loves Park, IL (16 miles from Beloit, WI)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Scheduler

  • Rockford, IL (16 miles from Beloit, WI)
  • 17 hours ago
  • Rockford, IL (16 miles from Beloit, WI)
  • 17 hours ago

Overview We’re the Industry Leader Because of Leaders Like You. Are you self-motivated? Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these qualities, you...

U-Box Customer Care Representative (CDL)

  • Loves Park, IL (16 miles from Beloit, WI)
  • 18 hours ago
  • Loves Park, IL (16 miles from Beloit, WI)
  • 18 hours ago

Location: 6320 Forest Hills Rd, Loves Park, Illinois 61111 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest...

Customer Service Representative - Construction

  • Janesville, WI (11 miles from Beloit, WI)
  • 1 day ago
  • Janesville, WI (11 miles from Beloit, WI)
  • 1 day ago

Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...

Retail Customer Service

  • Rockford, IL (16 miles from Beloit, WI)
  • 2 days ago
  • Rockford, IL (16 miles from Beloit, WI)
  • 2 days ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Associate

  • Beloit, WI
  • 2 days ago
  • Beloit, WI
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

  • Edgerton, WI (20 miles from Beloit, WI)
  • 2 days ago
  • Edgerton, WI (20 miles from Beloit, WI)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Evansville, WI (16 miles from Beloit, WI)
  • 2 days ago
  • Evansville, WI (16 miles from Beloit, WI)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Brodhead, WI (12 miles from Beloit, WI)
  • 2 days ago
  • Brodhead, WI (12 miles from Beloit, WI)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • South Beloit, IL (7 miles from Beloit, WI)
  • 2 days ago
  • South Beloit, IL (7 miles from Beloit, WI)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Associate Customer Service Representative

  • Janesville, WI (11 miles from Beloit, WI)
  • 2 days ago
  • Janesville, WI (11 miles from Beloit, WI)
  • 2 days ago

Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...

Remote Work

Customer Service

  • Janesville, WI (11 miles from Beloit, WI)
  • 6 days ago
  • Janesville, WI (11 miles from Beloit, WI)
  • 6 days ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...

Customer Service Associate - Temporary

  • Machesney Park, IL (14 miles from Beloit, WI)
  • 6 days ago
  • Machesney Park, IL (14 miles from Beloit, WI)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Beloit, WI

Moving to Beloit, WI? Find some basic demographic data about Beloit, WI below.


Local
National
48,659
852
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Beloit, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beloit, WI offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beloit, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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