Customer Service Representative Jobs in Beaver Dam, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Care Representative

  • Marshall, WI (23 miles from Beaver Dam, WI)
  • 1 day ago
  • Marshall, WI (23 miles from Beaver Dam, WI)
  • 1 day ago

Customer Care Representative Auburn Ridge 825 Hubbell Street, Marshall, WI 53559 Auburn Ridge, a leader in providing innovative cabinetry and millwork solutions to builders, is seeking a...

Cust Service Rep - Integrated Supply

  • Horicon, WI (11 miles from Beaver Dam, WI)
  • 3 days ago
  • Horicon, WI (11 miles from Beaver Dam, WI)
  • 3 days ago

Position Summary: Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR)....

Retail Customer Service Cashier

  • Wyocena, WI (22 miles from Beaver Dam, WI)
  • 12 days ago
  • Wyocena, WI (22 miles from Beaver Dam, WI)
  • 12 days ago

Req ID: 459446 Address: W9493 County HWY CS Poynette, WI, 53955 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Advisor

  • Watertown, WI (23 miles from Beaver Dam, WI)
  • 18 days ago
  • Watertown, WI (23 miles from Beaver Dam, WI)
  • 18 days ago

Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...

Customer Account Representative

  • Beaver Dam, WI
  • 27 days ago
  • Beaver Dam, WI
  • 27 days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Representatives

  • Beaver Dam, WI
  • 30+ days ago
  • Beaver Dam, WI
  • 30+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....

Customer Service Rep (2047)

  • Beaver Dam, WI
  • 60+ days ago
  • Beaver Dam, WI
  • 60+ days ago

Company Description Job Description CSR ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! Imagine yourself with a job with flexible hours, competitive...

Part Time Cashier / Customer Service Team Member

  • Beaver Dam, WI
  • 90+ days ago
  • Beaver Dam, WI
  • 90+ days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....

Customer Service Rep(02066) - 1009 E Main St

  • Watertown, WI (23 miles from Beaver Dam, WI)
  • 90+ days ago
  • Watertown, WI (23 miles from Beaver Dam, WI)
  • 90+ days ago

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business skills as a manager for Domino's...

Demographic Data for Beaver Dam, WI

Moving to Beaver Dam, WI? Find some basic demographic data about Beaver Dam, WI below.


Local
National
23,057
527
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Beaver Dam, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beaver Dam, WI offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beaver Dam, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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