Customer Service Representative Jobs in Antigo, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Service Rep(02042) - 3910 Schofield ave

  • Schofield, WI (21 miles from Antigo, WI)
  • 4 days ago
  • Schofield, WI (21 miles from Antigo, WI)
  • 4 days ago

Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...

Customer Service Phone Agents

  • Schofield, WI (21 miles from Antigo, WI)
  • 6 days ago
  • Schofield, WI (21 miles from Antigo, WI)
  • 6 days ago

If so, we invite you to join our client\'s close-knit team as a Customer Service Representative in Wausau, WI!...

Bilingual Customer Service Specialist (Spanish) (Shared Between Wausau AND Schofield)

  • Schofield, WI (21 miles from Antigo, WI)
  • 11 days ago
  • Schofield, WI (21 miles from Antigo, WI)
  • 11 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Team Member

  • Antigo, WI
  • 12 days ago
  • Antigo, WI
  • 12 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Sales Support, Customer Service, Data En

  • Antigo, WI
  • 16 days ago
  • Antigo, WI
  • 16 days ago

JOB REQUIREMENTS: This individual will be responsible for: \* assisting the Production, Sales, and Inventory office staff members with processing sales orders and customer information into a...

Customer Service Representative

  • Antigo, WI
  • 27 days ago
  • Antigo, WI
  • 27 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Schofield, WI (21 miles from Antigo, WI)
  • 45+ days ago
  • Schofield, WI (21 miles from Antigo, WI)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Account Representative

  • Weston, WI (21 miles from Antigo, WI)
  • 60+ days ago
  • Weston, WI (21 miles from Antigo, WI)
  • 60+ days ago

Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...

Customer Service Representative

  • Schofield, WI (21 miles from Antigo, WI)
  • 90+ days ago
  • Schofield, WI (21 miles from Antigo, WI)
  • 90+ days ago

We are looking for a friendly Customer Service Representative (CSR) to join our team at Wausau Supply Co. (WSC)....

Demographic Data for Antigo, WI

Moving to Antigo, WI? Find some basic demographic data about Antigo, WI below.


Local
National
12,827
417
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Antigo, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Antigo, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Antigo, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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