Customer Service Representative Jobs in Wheeling, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Steubenville, OH (22 miles from Wheeling, WV)
- 5 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 5 days ago
Your Opportunity: Customer Service Representative CheckSmart Steubenville, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonCustomer Service Representative-Lead
- WesBanco
- Flushing, OH (23 miles from Wheeling, WV)
- 11 hours ago
- Flushing, OH (23 miles from Wheeling, WV)
- 11 hours ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
In PersonCustomer Service Representative Lead - St Clairsville Main
- WesBanco Bank, Inc.
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 2 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 2 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
In PersonCustomer Service - Temporary Mon-Fri
- Five Star Solutions
- Wheeling, WV
- 4 days ago
- Wheeling, WV
- 4 days ago
We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing...
In Person TemporaryCrew Member: Customer Service / Cashier
- Taco Bell
- Moundsville, WV (13 miles from Wheeling, WV)
- 4 days ago
- Moundsville, WV (13 miles from Wheeling, WV)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- Taco Bell
- Weirton, WV (24 miles from Wheeling, WV)
- 4 days ago
- Weirton, WV (24 miles from Wheeling, WV)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Advisor 1 - Float - Administration WHE
- WesBanco
- McMechen, WV (7 miles from Wheeling, WV)
- 6 days ago
- McMechen, WV (7 miles from Wheeling, WV)
- 6 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonCustomer Service Representative - Wellsburg
- WesBanco
- Wellsburg, WV (11 miles from Wheeling, WV)
- 7 days ago
- Wellsburg, WV (11 miles from Wheeling, WV)
- 7 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
In PersonCustomer Service Representative Lead - St Clairsville Main
- WesBanco
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 8 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 8 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
In Person- Magna Power Electronics, Inc.
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 17 days ago
Login Back to all jobs Part Time Customer Service Washington, PA, USA 15.00-16.00 per hour Part Time Email Me Similar Jobs Email Me This Job Full job description Batteries Plus in Washington, PA...
In Person Part TimeCustomer Service Representative
- Main Street Bank
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 24 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 24 days ago
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
In PersonCustomer Service Advisor 1 - Wellsburg
- WesBanco
- Wellsburg, WV (11 miles from Wheeling, WV)
- 26 days ago
- Wellsburg, WV (11 miles from Wheeling, WV)
- 26 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonSenior Customer Support Representative, Facilities Central
- George Washington University
- Washington, PA (21 miles from Wheeling, WV)
- 27 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 27 days ago
Senior Customer Support Representative, Facilities Central George Washington University, United States about 3 hours ago Location: Washington, PENNSYLVANIA Job Type: FullTime Deadline: ; Posting...
In PersonCustomer Service Rep(02275) - 2825 Sunset Blvd
- Domino's Pizza
- Steubenville, OH (22 miles from Wheeling, WV)
- 29 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 29 days ago
Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....
In PersonArea Customer Experience Specialist
- Huntington Bancshares Inc
- Bridgeport, OH (7 miles from Wheeling, WV)
- 30+ days ago
- Bridgeport, OH (7 miles from Wheeling, WV)
- 30+ days ago
Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during...
RemoteDemographic Data for Wheeling, WV
Moving to Wheeling, WV? Find some basic demographic data about Wheeling, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wheeling, WV
Highest Education Level
Customer Service Representatives in Wheeling, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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