Customer Service Representative Jobs in Wheeling, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Nights & Closers: Customer Service / Cashier - Must be 18+
- Wellsburg, WV (11 miles from Wheeling, WV)
- 2 hours ago
- Wellsburg, WV (11 miles from Wheeling, WV)
- 2 hours ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Retail Customer Service Associate
- Washington, PA (21 miles from Wheeling, WV)
- 2 hours ago
- Washington, PA (21 miles from Wheeling, WV)
- 2 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Washington, PA (21 miles from Wheeling, WV)
- 2 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 2 days ago
Job Description: Now Hiring Part-Time & Full-Time Positions Available! Hello everyone! Were currently looking for motivated individuals to fill both full-time and part-time positions. If you're...
Customer Service Representative
- Burgettstown, PA (24 miles from Wheeling, WV)
- 3 days ago
- Burgettstown, PA (24 miles from Wheeling, WV)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Customer Service Center
- Wheeling, WV
- 5 days ago
- Wheeling, WV
- 5 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Team Member - Washington 1 Washington Rd (PA0508)
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 13 days ago
Job Details Job Location : Washington, PA Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Crew Member: Customer Service / Cashier
- Washington, PA (21 miles from Wheeling, WV)
- 16 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 16 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Customer Service Representative (Loan Consultant I)
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
- Saint Clairsville, OH (15 miles from Wheeling, WV)
- 16 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(02275) - 2825 Sunset Blvd
- Steubenville, OH (22 miles from Wheeling, WV)
- 16 days ago
- Steubenville, OH (22 miles from Wheeling, WV)
- 16 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Advisor - McMechen
- McMechen, WV (7 miles from Wheeling, WV)
- 18 days ago
- McMechen, WV (7 miles from Wheeling, WV)
- 18 days ago
CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative
- Washington, PA (21 miles from Wheeling, WV)
- 18 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 18 days ago
Store 2743039: 333 Washington Road, Washington, Pennsylvania 15301 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816370 Location: Wheeling, West VirginiaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkThe Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Lead Customer Service Representative
- Washington, PA (21 miles from Wheeling, WV)
- 24 days ago
- Washington, PA (21 miles from Wheeling, WV)
- 24 days ago
Customer Service Representative....
Part or Full Time Customer Service Representatives
- Wheeling, WV
- 25 days ago
- Wheeling, WV
- 25 days ago
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Demographic Data for Wheeling, WV
Moving to Wheeling, WV? Find some basic demographic data about Wheeling, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wheeling, WV
Highest Education Level
Customer Service Representatives in Wheeling, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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