Customer Service Representative Jobs in Westover, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Restaurant Customer Service Team Member
- Kingwood, WV (20 miles from Westover, WV)
- moments ago
- Kingwood, WV (20 miles from Westover, WV)
- moments ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
A local company in Morgantown is now seeking Customer Service Representatives/Cashiers to assist in taking Mother's Day orders and to process the pick-up orders....
Customer Service Representative
- Kingwood, WV (20 miles from Westover, WV)
- 3 days ago
- Kingwood, WV (20 miles from Westover, WV)
- 3 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Kingwood, WV (20 miles from Westover, WV)
- 3 days ago
- Kingwood, WV (20 miles from Westover, WV)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Crew Member: Customer Service / Cashier
- Waynesburg, PA (18 miles from Westover, WV)
- 6 days ago
- Waynesburg, PA (18 miles from Westover, WV)
- 6 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(04880) - 136 W Franklin St
- Waynesburg, PA (18 miles from Westover, WV)
- 10 days ago
- Waynesburg, PA (18 miles from Westover, WV)
- 10 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(01307) - 1001 Morgantown Ave
- Fairmont, WV (10 miles from Westover, WV)
- 10 days ago
- Fairmont, WV (10 miles from Westover, WV)
- 10 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A
- Morgantown, WV
- 12 days ago
- Morgantown, WV
- 12 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Lead Customer Service Representative, Full or Part Time
- Morgantown, WV
- 17 days ago
- Morgantown, WV
- 17 days ago
Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Summer Customer Service Representative - Float - NCWVP Administration
- Morgantown, WV
- 21 days ago
- Morgantown, WV
- 21 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Advisor - Fairmont Main
- Fairmont, WV (10 miles from Westover, WV)
- 28 days ago
- Fairmont, WV (10 miles from Westover, WV)
- 28 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative - Legal Services
- Morgantown, WV
- 30+ days ago
- Morgantown, WV
- 30+ days ago
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in...
Demographic Data for Westover, WV
Moving to Westover, WV? Find some basic demographic data about Westover, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Westover, WV
Highest Education Level
Customer Service Representatives in Westover, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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