Customer Service Representative Jobs in Wellsburg, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Steubenville, OH (11 miles from Wellsburg, WV)
  • 5 days ago
  • Steubenville, OH (11 miles from Wellsburg, WV)
  • 5 days ago

Your Opportunity: Customer Service Representative CheckSmart Steubenville, OH As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

In Person

Lead Customer Service Representative, Full or Part Time

  • Circle K Stores, Inc.
  • Oakdale, PA (24 miles from Wellsburg, WV)
  • 1 day ago
  • Oakdale, PA (24 miles from Wellsburg, WV)
  • 1 day ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service...

In Person Part Time

Customer Service Representative Lead - St Clairsville Main

  • WesBanco Bank, Inc.
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 2 days ago
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 2 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

In Person

Customer Service - Temporary Mon-Fri

  • Five Star Solutions
  • Wheeling, WV (11 miles from Wellsburg, WV)
  • 4 days ago
  • Wheeling, WV (11 miles from Wellsburg, WV)
  • 4 days ago

We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing...

In Person Temporary

Crew Member: Customer Service / Cashier

  • Taco Bell
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 4 days ago
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Service / Cashier

  • Taco Bell
  • Weirton, WV (13 miles from Wellsburg, WV)
  • 4 days ago
  • Weirton, WV (13 miles from Wellsburg, WV)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Openers - Cashiers / Customer Service

  • Taco Bell
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 4 days ago
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 4 days ago

Looking for daytime work? The Opener/Days schedule is looking for employees who are able to work during the morning/early afternoon. Opening times vary by restaurant. Schedules for Openers can...

In Person

Customer Service Agent - PIT

  • Southwest Airlines
  • Pgh Int Arprt, PA (24 miles from Wellsburg, WV)
  • 5 days ago
  • Pgh Int Arprt, PA (24 miles from Wellsburg, WV)
  • 5 days ago

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...

In Person

Customer Service Advisor 1 - Float - Administration WHE

  • WesBanco
  • McMechen, WV (18 miles from Wellsburg, WV)
  • 6 days ago
  • McMechen, WV (18 miles from Wellsburg, WV)
  • 6 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

In Person

Customer Service Representative - Wellsburg

  • WesBanco
  • Wellsburg, WV
  • 7 days ago
  • Wellsburg, WV
  • 7 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Service Representative Lead - St Clairsville Main

  • WesBanco
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 8 days ago
  • Saint Clairsville, OH (20 miles from Wellsburg, WV)
  • 8 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

In Person

Client Service Associate

  • Raymond James
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 12 days ago
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 12 days ago

Job Description Summary Job Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is...

In Person

Veterinary Client Service Representative - Part time

  • Medvet Medical & Cancer Centers For Pets
  • McMurray, PA (22 miles from Wellsburg, WV)
  • 14 days ago
  • McMurray, PA (22 miles from Wellsburg, WV)
  • 14 days ago

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and...

In Person Part Time

Client Services Representative

  • Cetera Financial Group
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 14 days ago
  • Canonsburg, PA (22 miles from Wellsburg, WV)
  • 14 days ago

This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...

In Person

Part Time Customer Service

  • Magna Power Electronics, Inc.
  • Washington, PA (19 miles from Wellsburg, WV)
  • 17 days ago
  • Washington, PA (19 miles from Wellsburg, WV)
  • 17 days ago

Login Back to all jobs Part Time Customer Service Washington, PA, USA 15.00-16.00 per hour Part Time Email Me Similar Jobs Email Me This Job Full job description Batteries Plus in Washington, PA...

In Person Part Time

Demographic Data for Wellsburg, WV

Moving to Wellsburg, WV? Find some basic demographic data about Wellsburg, WV below.


Local
National
7,820
143
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Wellsburg, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wellsburg, WV offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wellsburg, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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