Customer Service Representative Jobs in South Charleston, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative (remote)
- Charleston, WV (2 miles from South Charleston, WV)
- 14 hours ago
- Charleston, WV (2 miles from South Charleston, WV)
- 14 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Charleston, WV (2 miles from South Charleston, WV)
- 3 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Advisor - Rock Branch (Nitro)
- Nitro, WV (8 miles from South Charleston, WV)
- 4 days ago
- Nitro, WV (8 miles from South Charleston, WV)
- 4 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Are you passionate about...
Business Analyst - Natural Gas Customer Services Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy, we are Energy Problem Solvers passionate about transitioning...
Customer Service Representative - Charleston, WV
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkPharmacy Customer Service Associate
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Charleston, WV (2 miles from South Charleston, WV)
- 6 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 6 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Representative (Change of Agent) Remote USA R0049353
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 |** **FCC | CT Corporation System Wolters Kluwer** **Job Description** As a **Customer Service Representative (Change of...
Customer Account Representative
- Hurricane, WV (16 miles from South Charleston, WV)
- 10 days ago
- Hurricane, WV (16 miles from South Charleston, WV)
- 10 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Associate Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
Company :** United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers...
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
Come join our amazing team! Must be able to work PST business hours.** The Mortgage Advocate/Office of the President will be responsible for resolving and responding to escalated or complex...
Senior Customer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 11 days ago
Customer Service Representatives in our permanent work from home role $19.50/hr wage....
Remote WorkDemographic Data for South Charleston, WV
Moving to South Charleston, WV? Find some basic demographic data about South Charleston, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in South Charleston, WV
Highest Education Level
Customer Service Representatives in South Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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