Customer Service Representative Jobs in South Charleston, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Delivery Driver
- Saint Albans, WV (8 miles from South Charleston, WV)
- 1 day ago
- Saint Albans, WV (8 miles from South Charleston, WV)
- 1 day ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative - Remote in Charleston, WV
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkCustomer Service Representative
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
- Charleston, WV (2 miles from South Charleston, WV)
- 1 day ago
We are looking for Customer services representatives with the following skills: Outstanding Customer Service skills....
Customer Service Super.(FT)- Dunbar
- Dunbar, WV (3 miles from South Charleston, WV)
- 1 day ago
- Dunbar, WV (3 miles from South Charleston, WV)
- 1 day ago
EQUAL OPPORTUNITY EMPLOYER - SUMMARY DESCRIPTION: Responsible for supervising and coaching the CSR staff. Ensures delivery of Citys phone and CSR service standards to provide excellent customer...
Customer Service Representative - FT - Kanawha City
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 4 days ago
Provides assistance to other areas of the branch as needed, including assisting the Branch Manager in coaching customer service representative (CSR) staff in referral opportunities, and performing the...
Member Service Representative Category: Admin & Clerical Location: South Charleston, WV Type: Contract to Perm Job ID: 1386127 United Talent is immediately hiring a Member Service Representative...
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 5 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Poca, WV (11 miles from South Charleston, WV)
- 6 days ago
- Poca, WV (11 miles from South Charleston, WV)
- 6 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- Winfield, WV (15 miles from South Charleston, WV)
- 6 days ago
- Winfield, WV (15 miles from South Charleston, WV)
- 6 days ago
The Cashier / Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
- Elkview, WV (13 miles from South Charleston, WV)
- 6 days ago
- Elkview, WV (13 miles from South Charleston, WV)
- 6 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Bilingual Spanish Customer Service Representative - Remote
- Charleston, WV (2 miles from South Charleston, WV)
- 7 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01325) - 701 Oakwood Rd
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
- Charleston, WV (2 miles from South Charleston, WV)
- 10 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Advisor - Rock Branch (Nitro)
- Nitro, WV (8 miles from South Charleston, WV)
- 10 days ago
- Nitro, WV (8 miles from South Charleston, WV)
- 10 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative Lead - Sissonville
- Sissonville, WV (12 miles from South Charleston, WV)
- 10 days ago
- Sissonville, WV (12 miles from South Charleston, WV)
- 10 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Demographic Data for South Charleston, WV
Moving to South Charleston, WV? Find some basic demographic data about South Charleston, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in South Charleston, WV
Highest Education Level
Customer Service Representatives in South Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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