Customer Service Representative Jobs in Romney, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Pharmacy Customer Service Associate

  • Strasburg, VA (24 miles from Romney, WV)
  • 16 hours ago
  • Strasburg, VA (24 miles from Romney, WV)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Strasburg, VA (24 miles from Romney, WV)
  • 7 days ago
  • Strasburg, VA (24 miles from Romney, WV)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago
  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago

The Customer Service Associate is a part-timeposition that will perform cashiering, customer service, light housekeeping and general stocking and with receiving inventory. **Essential Job...

Customer Service Representative Agent

  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago
  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago

Experience: One Year of general clerical or call center experience working with the public directly. Notes: 1....

Customer Service Representative

  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago
  • Cumberland, MD (23 miles from Romney, WV)
  • 15 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Cumberland, MD (23 miles from Romney, WV)
  • 16 days ago
  • Cumberland, MD (23 miles from Romney, WV)
  • 16 days ago

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting...

Customer Service Rep(01352) - Lincoln & Mineral Streets

  • Keyser, WV (16 miles from Romney, WV)
  • 16 days ago
  • Keyser, WV (16 miles from Romney, WV)
  • 16 days ago

Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...

Customer Care Rep

  • Strasburg, VA (24 miles from Romney, WV)
  • 19 days ago
  • Strasburg, VA (24 miles from Romney, WV)
  • 19 days ago

Position Purpose: The Customer Care Representative is primarily responsible for providing customers with assistance via telephone as well as routing customer calls to as appropriate. It is...

Customer Service Representative

  • Keyser, WV (16 miles from Romney, WV)
  • 25 days ago
  • Keyser, WV (16 miles from Romney, WV)
  • 25 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Rep(01349) - 490 N High St

  • Romney, WV
  • 25 days ago
  • Romney, WV
  • 25 days ago

Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...

Customer Service Representative

  • Strasburg, VA (24 miles from Romney, WV)
  • 30+ days ago
  • Strasburg, VA (24 miles from Romney, WV)
  • 30+ days ago

Customer Service Representative Hourly Full-Time Tellers Strasburg, VA, US Yesterday Requisition ID: 4374 Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity...

Retail Customer Service Cashier

  • Cumberland, MD (23 miles from Romney, WV)
  • 45+ days ago
  • Cumberland, MD (23 miles from Romney, WV)
  • 45+ days ago

Req ID: 463935 Address: 13300 Ali Ghan Road Cumberland, MD, 21502 Benefits: * $15.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Retail Customer Service Cashier

  • Cumberland, MD (22 miles from Romney, WV)
  • 60+ days ago
  • Cumberland, MD (22 miles from Romney, WV)
  • 60+ days ago

Req ID: 463935 Address: 13300 Ali Ghan Road Cumberland, MD, 21502 Benefits: * $15.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...

Demographic Data for Romney, WV

Moving to Romney, WV? Find some basic demographic data about Romney, WV below.


Local
National
6,218
148
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Romney, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Romney, WV offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Romney, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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