Customer Service Representative Jobs in Ranson, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Aviation Front Desk Customer Service Representative Full Time Job

  • Dulles, VA (1 mile from Ranson, WV)
  • 1 hour ago
  • Dulles, VA (1 mile from Ranson, WV)
  • 1 hour ago

If so, this Front Desk Customer Service Representative position with Atlantic Aviation at IAD in Dulles, VA may be perfect for you!...

Retail Customer Service Associate

  • Hagerstown, MD (22 miles from Ranson, WV)
  • 11 hours ago
  • Hagerstown, MD (22 miles from Ranson, WV)
  • 11 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Store Customer Service Specialist

  • Winchester, VA (19 miles from Ranson, WV)
  • 1 day ago
  • Winchester, VA (19 miles from Ranson, WV)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Medical Assistant/Customer Service Specialist, Full-Time - Leesburg, VA

  • Leesburg, VA (22 miles from Ranson, WV)
  • 1 day ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 1 day ago

VIVO Infusion LLC Certified Medical AssistantCustomer Service Specialist Leesburg VAVivo Infusion Certified Medical AssistantCSSIn this position you will play a crucial role in our clinical...

Customer Service Representative

  • Leesburg, VA (22 miles from Ranson, WV)
  • 2 days ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate - Temporary

  • Leesburg, VA (22 miles from Ranson, WV)
  • 3 days ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 3 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Part Time Customer Service Clerk

  • Purcellville, VA (11 miles from Ranson, WV)
  • 6 days ago
  • Purcellville, VA (11 miles from Ranson, WV)
  • 6 days ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Care Professional

  • Winchester, VA (19 miles from Ranson, WV)
  • 6 days ago
  • Winchester, VA (19 miles from Ranson, WV)
  • 6 days ago

American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring...

Transportation Specialist/Customer Service Representative - Shif

  • Hagerstown, MD (22 miles from Ranson, WV)
  • 8 days ago
  • Hagerstown, MD (22 miles from Ranson, WV)
  • 8 days ago

As a Transportation Specialist you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Pharmacy Customer Service Associate

  • Leesburg, VA (22 miles from Ranson, WV)
  • 9 days ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Service Specialist, Commercial Risk - Insurance Advisory Solutions Mid-Atlantic

  • Leesburg, VA (22 miles from Ranson, WV)
  • 9 days ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 9 days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

Supervisor of Client Service Representatives

  • Hagerstown, MD (22 miles from Ranson, WV)
  • 9 days ago
  • Hagerstown, MD (22 miles from Ranson, WV)
  • 9 days ago

Under the general direction of the Vice President of Revenue Cycle and Clinical Support Services and the direct supervision of the Manager, Home Medical Equipment, manages the daily operations and...

Sr. Client Service Specialist, Employee Benefits - Insurance Advisory Solutions Mid-Atlantic

  • Leesburg, VA (22 miles from Ranson, WV)
  • 12 days ago
  • Leesburg, VA (22 miles from Ranson, WV)
  • 12 days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

Customer Service Teller

  • Martinsburg, WV (11 miles from Ranson, WV)
  • 13 days ago
  • Martinsburg, WV (11 miles from Ranson, WV)
  • 13 days ago

Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...

Customer Service Engineer (System Administrator) (ESOM)

  • Martinsburg, WV (11 miles from Ranson, WV)
  • 13 days ago
  • Martinsburg, WV (11 miles from Ranson, WV)
  • 13 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Demographic Data for Ranson, WV

Moving to Ranson, WV? Find some basic demographic data about Ranson, WV below.


Local
National
7,090
135
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ranson, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ranson, WV offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ranson, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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