Customer Service Representative Jobs in Princeton, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Taco Bell
- Bluefield, VA (20 miles from Princeton, WV)
- 4 days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 4 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark Financial Services of West Virginia, Inc.
- Princeton, WV
- 6 days ago
- Princeton, WV
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative (Loan Consultant I)
- Lendmark
- Princeton, WV
- 8 days ago
- Princeton, WV
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative
- Circle K
- Bastian, VA (19 miles from Princeton, WV)
- 20 days ago
- Bastian, VA (19 miles from Princeton, WV)
- 20 days ago
Store 2723709: 74 Indian Village Dr, Bastian, Virginia 24314 Shift Availability Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Rep(01336) - 700 Stafford Drive
- Domino's Pizza
- Princeton, WV
- 21 days ago
- Princeton, WV
- 21 days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
In PersonShentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business....
In PersonCustomer Service Rep(01335) - 2113 College Ave
- Domino's Pizza
- Bluefield, VA (20 miles from Princeton, WV)
- 60+ days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 60+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
In PersonCustomer Service Rep(04279) - 165 Kinter Way
- Domino's Pizza
- Pearisburg, VA (17 miles from Princeton, WV)
- 90+ days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 90+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
In PersonOn-Site Customer Service Agent
- Alorica
- Bluefield, WV (11 miles from Princeton, WV)
- 90+ days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 90+ days ago
Customer Service Representative Location: 500 Federal Street Bluefield, West Virginia Employment Type: Full-time Supporting: Customer Care About Us We're the largest minority-owned CX provider, delivering...
In PersonDemographic Data for Princeton, WV
Moving to Princeton, WV? Find some basic demographic data about Princeton, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Princeton, WV
Highest Education Level
Customer Service Representatives in Princeton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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