Customer Service Representative Jobs in Princeton, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Bluefield, VA (20 miles from Princeton, WV)
- 3 hours ago
- Bluefield, VA (20 miles from Princeton, WV)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Pearisburg, VA (17 miles from Princeton, WV)
- 9 days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Shady Spring, WV (24 miles from Princeton, WV)
- 23 days ago
- Shady Spring, WV (24 miles from Princeton, WV)
- 23 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Retail Customer Service Cashier
- Bastian, VA (19 miles from Princeton, WV)
- 28 days ago
- Bastian, VA (19 miles from Princeton, WV)
- 28 days ago
Req ID: 459642 Address: 6168 N Scenic HWY Bastian, VA, 24314 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Bluefield, VA (20 miles from Princeton, WV)
- 30+ days ago
- Bluefield, VA (20 miles from Princeton, WV)
- 30+ days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Rep(01336) - 700 Stafford Drive
- Princeton, WV
- 45+ days ago
- Princeton, WV
- 45+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
- Pearisburg, VA (17 miles from Princeton, WV)
- 45+ days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 45+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 394405 Address: USA-VA-Pearisburg-302 S. Main St Store Code: Store 00130 Front End (7206479) Food Lion has been providing an easy,...
Lead Customer Service Representative, Full or Part Time
- Bastian, VA (19 miles from Princeton, WV)
- 45+ days ago
- Bastian, VA (19 miles from Princeton, WV)
- 45+ days ago
Store 2723709: 74 Indian Village Dr, Bastian, Virginia 24314 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Bluefield, WV (11 miles from Princeton, WV)
- 60+ days ago
- Bluefield, WV (11 miles from Princeton, WV)
- 60+ days ago
JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...
The Crew Member Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Customer Service Representative
- Bastian, VA (19 miles from Princeton, WV)
- 60+ days ago
- Bastian, VA (19 miles from Princeton, WV)
- 60+ days ago
Store 2723709: 74 Indian Village Dr, Bastian, Virginia 24314 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(04279) - 165 Kinter Way
- Pearisburg, VA (17 miles from Princeton, WV)
- 90+ days ago
- Pearisburg, VA (17 miles from Princeton, WV)
- 90+ days ago
Company Description Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in...
Demographic Data for Princeton, WV
Moving to Princeton, WV? Find some basic demographic data about Princeton, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Princeton, WV
Highest Education Level
Customer Service Representatives in Princeton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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