Customer Service Representative Jobs in Parkersburg, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Belpre, OH (6 miles from Parkersburg, WV)
- moments ago
- Belpre, OH (6 miles from Parkersburg, WV)
- moments ago
REQUIREMENTS: Six months or more of clerical experience. Pass drug test and background check upon offer of employment. JOB DESCRIPTION: The Customer Service Rep will be answering phones and...
- Marietta, OH (15 miles from Parkersburg, WV)
- 1 hour ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 1 hour ago
REQUIREMENTS: Six months or more sales experience, excellent customer service skills, and computer skills. Pass drug test and background check upon offer of employment. JOB DESCRIPTION: The...
Customer Service Delivery Driver
- Vienna, WV (6 miles from Parkersburg, WV)
- 1 hour ago
- Vienna, WV (6 miles from Parkersburg, WV)
- 1 hour ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Summer Customer Service Representative - Float - NCWVP Administration
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 6 days ago
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 6 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Advisor - Vienna, WV
- Vienna, WV (6 miles from Parkersburg, WV)
- 9 days ago
- Vienna, WV (6 miles from Parkersburg, WV)
- 9 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Medical Screener - Reception Technician (Customer Service)
- Parkersburg, WV
- 16 days ago
- Parkersburg, WV
- 16 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Advisor - Ravenswood
- Ravenswood, WV (19 miles from Parkersburg, WV)
- 22 days ago
- Ravenswood, WV (19 miles from Parkersburg, WV)
- 22 days ago
Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Universal Bankers are charged with...
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Job Description Our Customer Care Specialists are a key representative of United Bank. This role is responsible for providing exceptional service to our internal and external Customers via the...
Customer Service Rep(02255) - 415 2nd St
- Marietta, OH (15 miles from Parkersburg, WV)
- 60+ days ago
- Marietta, OH (15 miles from Parkersburg, WV)
- 60+ days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Customer Service Advisor - Mineral Wells
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 30+ days ago
- Mineral Wells, WV (4 miles from Parkersburg, WV)
- 30+ days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Demographic Data for Parkersburg, WV
Moving to Parkersburg, WV? Find some basic demographic data about Parkersburg, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Parkersburg, WV
Highest Education Level
Customer Service Representatives in Parkersburg, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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