Customer Service Representative Jobs in Moundsville, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 3 hours ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Associate - Customer Service Center
- Wheeling, WV (13 miles from Moundsville, WV)
- 5 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 5 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Customer Service Representative (Loan Consultant I)
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 16 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 16 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Advisor - McMechen
- McMechen, WV (7 miles from Moundsville, WV)
- 18 days ago
- McMechen, WV (7 miles from Moundsville, WV)
- 18 days ago
CSAs must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representatives
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816370 Location: Wheeling, West VirginiaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code...
Remote WorkCustomer Service Representative - Elm Grove
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 22 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Part or Full Time Customer Service Representatives
- Wheeling, WV (13 miles from Moundsville, WV)
- 25 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 25 days ago
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
CLUB Customer Service Outfitter
- Wheeling, WV (13 miles from Moundsville, WV)
- 26 days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 26 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Retail Customer Service Cashier
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 28 days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 28 days ago
Req ID:** 451919 **Address:** 66320 Belmont-Morristown Rd St. Clairsville, OH, 43718 **Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off *...
Night Shift Closers: Customer Service / Cashier
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 30+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Advisor - Float - Administration WHE
- Moundsville, WV
- 45+ days ago
- Moundsville, WV
- 45+ days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
- Saint Clairsville, OH (18 miles from Moundsville, WV)
- 45+ days ago
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are...
Customer Service Representative
- Wheeling, WV (13 miles from Moundsville, WV)
- 45+ days ago
- Wheeling, WV (13 miles from Moundsville, WV)
- 45+ days ago
Previous call center experience. Knowledge of medical terminology. Knowledge of CPT and ICD-10 Coding. Familiar with medical and hospital claims....
Customer Service Representative - Paden City
- Paden City, WV (21 miles from Moundsville, WV)
- 45+ days ago
- Paden City, WV (21 miles from Moundsville, WV)
- 45+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Demographic Data for Moundsville, WV
Moving to Moundsville, WV? Find some basic demographic data about Moundsville, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Moundsville, WV
Highest Education Level
Customer Service Representatives in Moundsville, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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