Customer Service Representative Jobs in Kingwood, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Restaurant Customer Service Team Member

  • Kingwood, WV
  • 4 hours ago
  • Kingwood, WV
  • 4 hours ago

Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

104 - Friendsville - Customer Service Representative

  • Friendsville, MD (19 miles from Kingwood, WV)
  • 13 hours ago
  • Friendsville, MD (19 miles from Kingwood, WV)
  • 13 hours ago

104 - Friendsville - Customer Service Representative First United Bank, 832 First Avenue, Friendsville, Maryland, United States of America Req #846 Friday, April 11, 2025 For more than a century, First...

Customer Service Representative

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 3 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 3 days ago

A local company in Morgantown is now seeking Customer Service Representatives/Cashiers to assist in taking Mother's Day orders and to process the pick-up orders....

Customer Service Representative

  • Kingwood, WV
  • 3 days ago
  • Kingwood, WV
  • 3 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Pharmacy Customer Service Associate

  • Kingwood, WV
  • 3 days ago
  • Kingwood, WV
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Westover, WV (20 miles from Kingwood, WV)
  • 3 days ago
  • Westover, WV (20 miles from Kingwood, WV)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Advisor I

  • Oakland, MD (21 miles from Kingwood, WV)
  • 5 days ago
  • Oakland, MD (21 miles from Kingwood, WV)
  • 5 days ago

For more than a century, First United has served the financial needs of our personal and businesscustomers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our...

Customer Service Rep(01316) - 300 Pleasant St

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 10 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Rep(01307) - 1001 Morgantown Ave

  • Fairmont, WV (20 miles from Kingwood, WV)
  • 10 days ago
  • Fairmont, WV (20 miles from Kingwood, WV)
  • 10 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Associate

  • Westover, WV (20 miles from Kingwood, WV)
  • 10 days ago
  • Westover, WV (20 miles from Kingwood, WV)
  • 10 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Rep(01311) - 1159 Van Voorhis Road, Suite A

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 12 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 12 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Lead Customer Service Representative, Full or Part Time

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 17 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 17 days ago

Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Summer Customer Service Representative - Float - NCWVP Administration

  • Morgantown, WV (20 miles from Kingwood, WV)
  • 22 days ago
  • Morgantown, WV (20 miles from Kingwood, WV)
  • 22 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

110 - Customer Service Center - Customer Service Advisor I

  • Oakland, MD (21 miles from Kingwood, WV)
  • 22 days ago
  • Oakland, MD (21 miles from Kingwood, WV)
  • 22 days ago

110 - Customer Service Center - Customer Service Advisor I First United Bank, 19 S 2nd Street, Oakland, Maryland, United States of America Req #843 Wednesday, April 9, 2025 For more than a...

Customer Service Advisor - Fairmont Main

  • Fairmont, WV (20 miles from Kingwood, WV)
  • 28 days ago
  • Fairmont, WV (20 miles from Kingwood, WV)
  • 28 days ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Demographic Data for Kingwood, WV

Moving to Kingwood, WV? Find some basic demographic data about Kingwood, WV below.


Local
National
5,498
177
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kingwood, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kingwood, WV offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kingwood, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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