Customer Service Representative Jobs in Kingwood, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Granville, WV (17 miles from Kingwood, WV)
- 3 hours ago
- Granville, WV (17 miles from Kingwood, WV)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Markleysburg, PA (22 miles from Kingwood, WV)
- 3 days ago
- Markleysburg, PA (22 miles from Kingwood, WV)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative/Logistics Associate- 1st Shift
- Morgantown, WV (20 miles from Kingwood, WV)
- 3 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 3 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Customer Service Advisor - Suncrest Towne Centre
- Morgantown, WV (20 miles from Kingwood, WV)
- 5 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Associate - Customer Service Center
- Fairmont, WV (20 miles from Kingwood, WV)
- 5 days ago
- Fairmont, WV (20 miles from Kingwood, WV)
- 5 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
(On-site) Customer Care Agent - Shared Services Center
- Morgantown, WV (20 miles from Kingwood, WV)
- 9 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 9 days ago
The Shared Services Center at West Virginia University is currently accepting applications for an on-site Customer Care Agent. About the Opportunity The Customer Care representative will serve as...
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Advisor - Fairmont Main
- Fairmont, WV (20 miles from Kingwood, WV)
- 12 days ago
- Fairmont, WV (20 miles from Kingwood, WV)
- 12 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- Fairmont, WV (20 miles from Kingwood, WV)
- 15 days ago
- Fairmont, WV (20 miles from Kingwood, WV)
- 15 days ago
We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer...
Client Services Representative
- Westover, WV (20 miles from Kingwood, WV)
- 15 days ago
- Westover, WV (20 miles from Kingwood, WV)
- 15 days ago
Summary At Paw Prints Veterinary Clinic the Client Service Representatives main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and...
General Office / Customer Service / Billing Assistant, Markleysburg, PA
- Markleysburg, PA (22 miles from Kingwood, WV)
- 18 days ago
- Markleysburg, PA (22 miles from Kingwood, WV)
- 18 days ago
Woodford Oil Company, 5103 National Pike, Markleysburg, PA 15459 has an immediate opening for a General Office / Customer Service / Billing Assistant. The Ideal candidate will b e a hard-working...
- Westover, WV (20 miles from Kingwood, WV)
- 22 days ago
- Westover, WV (20 miles from Kingwood, WV)
- 22 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representatives
- Morgantown, WV (20 miles from Kingwood, WV)
- 22 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 22 days ago
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816369 Location: Morgantown, West VirginiaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkCustomer Service Representative
- Morgantown, WV (20 miles from Kingwood, WV)
- 26 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 26 days ago
Store 2743059: 54 Don Knotts Blvd, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative PFS
- Morgantown, WV (20 miles from Kingwood, WV)
- 29 days ago
- Morgantown, WV (20 miles from Kingwood, WV)
- 29 days ago
Knowledge of Fair Debt Collection Act. Specialized courses or seminars over and above high school that are directly related to collections, medical field, hospital business office setting....
Demographic Data for Kingwood, WV
Moving to Kingwood, WV? Find some basic demographic data about Kingwood, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kingwood, WV
Highest Education Level
Customer Service Representatives in Kingwood, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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