Customer Service Representative Jobs in Keyser, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
One to two years Call Center experience preferred. Bi-lingual (Spanish speaking) candidates encouraged to apply. Supervisory Responsibility This position has no supervisory responsibilities....
- Oakland, MD (19 miles from Keyser, WV)
- 4 days ago
- Oakland, MD (19 miles from Keyser, WV)
- 4 days ago
For more than a century, First United has served the financial needs of our personal and businesscustomers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our...
Retail Customer Service Cashier
- Cumberland, MD (19 miles from Keyser, WV)
- 6 days ago
- Cumberland, MD (19 miles from Keyser, WV)
- 6 days ago
Req ID: 463935 Address: 13300 Ali Ghan Road Cumberland, MD, 21502 Benefits: * $15.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Delivery & Customer Service Representative - CDL Required
- Springfield, WV (17 miles from Keyser, WV)
- 13 days ago
- Springfield, WV (17 miles from Keyser, WV)
- 13 days ago
Requisition Number: 26116 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential,...
- Frostburg, MD (15 miles from Keyser, WV)
- 16 days ago
- Frostburg, MD (15 miles from Keyser, WV)
- 16 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
IntroductionA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to improve...
110 - Customer Service Center - Customer Service Advisor I
- Oakland, MD (19 miles from Keyser, WV)
- 22 days ago
- Oakland, MD (19 miles from Keyser, WV)
- 22 days ago
110 - Customer Service Center - Customer Service Advisor I First United Bank, 19 S 2nd Street, Oakland, Maryland, United States of America Req #843 Wednesday, April 9, 2025 For more than a...
101 - Oakland - Customer Service Representative
- Oakland, MD (19 miles from Keyser, WV)
- 30+ days ago
- Oakland, MD (19 miles from Keyser, WV)
- 30+ days ago
101 - Oakland - Customer Service Representative First United Bank, 19 S 2nd Street, Oakland, Maryland, United States of America Req #844 Friday, March 28, 2025 For more than a century, First United...
Customer Service Representative
- Cumberland, MD (20 miles from Keyser, WV)
- 90+ days ago
- Cumberland, MD (20 miles from Keyser, WV)
- 90+ days ago
Store 4704199: 15617 McMullen Hwy SW, Cumberland, Maryland 21502 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(01352) - Lincoln & Mineral Streets
- Keyser, WV
- 90+ days ago
- Keyser, WV
- 90+ days ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Seasonal Client Service Associate
- Cumberland, MD (20 miles from Keyser, WV)
- 90+ days ago
- Cumberland, MD (20 miles from Keyser, WV)
- 90+ days ago
Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Your Purpose: Client Service Associates are the face of Jackson Hewitt Tax...
Customer Service Rep(01349) - 490 N High St
- Romney, WV (16 miles from Keyser, WV)
- 90+ days ago
- Romney, WV (16 miles from Keyser, WV)
- 90+ days ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Demographic Data for Keyser, WV
Moving to Keyser, WV? Find some basic demographic data about Keyser, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Keyser, WV
Highest Education Level
Customer Service Representatives in Keyser, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Referrals
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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