Customer Service Representative Jobs in Hurricane, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 58 Jobs

Retail Customer Service Associate

  • South Charleston, WV (16 miles from Hurricane, WV)
  • 3 hours ago
  • South Charleston, WV (16 miles from Hurricane, WV)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative (Sales/Service)

  • Saint Albans, WV (8 miles from Hurricane, WV)
  • 3 hours ago
  • Saint Albans, WV (8 miles from Hurricane, WV)
  • 3 hours ago

Manpower Customer Service & Counter Sales Rep Construction Materials Pay: Up to $20/hr or $800/week (pre-tax) Location: Greater Charleston WV Are you the go-to person behind the counter at your...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • South Charleston, WV (16 miles from Hurricane, WV)
  • 2 days ago
  • South Charleston, WV (16 miles from Hurricane, WV)
  • 2 days ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Representative II, Customer Service Ops

  • Charleston, WV (18 miles from Hurricane, WV)
  • 2 days ago
  • Charleston, WV (18 miles from Hurricane, WV)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • South Charleston, WV (16 miles from Hurricane, WV)
  • 3 days ago
  • South Charleston, WV (16 miles from Hurricane, WV)
  • 3 days ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Representative-10:00 AM - 6:30 PM

  • Charleston, WV (18 miles from Hurricane, WV)
  • 3 days ago
  • Charleston, WV (18 miles from Hurricane, WV)
  • 3 days ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

CampusGuard Customer Advocate

  • Charleston, WV (18 miles from Hurricane, WV)
  • 3 days ago
  • Charleston, WV (18 miles from Hurricane, WV)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Associate

  • Dunbar, WV (12 miles from Hurricane, WV)
  • 4 days ago
  • Dunbar, WV (12 miles from Hurricane, WV)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • South Charleston, WV (16 miles from Hurricane, WV)
  • 4 days ago
  • South Charleston, WV (16 miles from Hurricane, WV)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (FT) - Huntington

  • Huntington, WV (23 miles from Hurricane, WV)
  • 4 days ago
  • Huntington, WV (23 miles from Hurricane, WV)
  • 4 days ago

EQUAL OPPORTUNITY EMPLOYER - Serves as a primary transactional contact with customers. Provides excellent customer service while performing efficient and accurate banking transactions in...

Customer Service Rep(01323) - 2308 Cleveland Ave

  • Saint Albans, WV (8 miles from Hurricane, WV)
  • 4 days ago
  • Saint Albans, WV (8 miles from Hurricane, WV)
  • 4 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Representative - 20th Street

  • Huntington, WV (23 miles from Hurricane, WV)
  • 4 days ago
  • Huntington, WV (23 miles from Hurricane, WV)
  • 4 days ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

Store Retail Loss Prevention Customer Service Associate II

  • Barboursville, WV (15 miles from Hurricane, WV)
  • 5 days ago
  • Barboursville, WV (15 miles from Hurricane, WV)
  • 5 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate - Customer Service Center

  • Huntington, WV (23 miles from Hurricane, WV)
  • 5 days ago
  • Huntington, WV (23 miles from Hurricane, WV)
  • 5 days ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

CPC Customer Service Support

  • Charleston, WV (18 miles from Hurricane, WV)
  • 8 days ago
  • Charleston, WV (18 miles from Hurricane, WV)
  • 8 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Demographic Data for Hurricane, WV

Moving to Hurricane, WV? Find some basic demographic data about Hurricane, WV below.


Local
National
22,578
565
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hurricane, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hurricane, WV offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hurricane, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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