Customer Service Representative Jobs in Hurricane, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Charleston, WV (18 miles from Hurricane, WV)
- 10 hours ago
- Charleston, WV (18 miles from Hurricane, WV)
- 10 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Representative, Customer Service - Insurance Verification
- Charleston, WV (18 miles from Hurricane, WV)
- 1 day ago
- Charleston, WV (18 miles from Hurricane, WV)
- 1 day ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Representative II, Customer Service Ops
- Charleston, WV (18 miles from Hurricane, WV)
- 1 day ago
- Charleston, WV (18 miles from Hurricane, WV)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
- Huntington, WV (23 miles from Hurricane, WV)
- 1 day ago
- Huntington, WV (23 miles from Hurricane, WV)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative, Customer Service - New Patient Care
- Charleston, WV (18 miles from Hurricane, WV)
- 2 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 2 days ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Customer Service Representative - DNR - Kanawha Co.
- South Charleston, WV (16 miles from Hurricane, WV)
- 2 days ago
- South Charleston, WV (16 miles from Hurricane, WV)
- 2 days ago
This is a Job Order posted by WORK4WV. Please call ... or email ... for information on how to apply. It is helpful to have the WV Job Number. __________________________________________________...
- Charleston, WV (18 miles from Hurricane, WV)
- 2 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 2 days ago
10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...
Lead Director, Meritain Customer Service
- Charleston, WV (18 miles from Hurricane, WV)
- 3 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 3 days ago
. + 5 + years' customer service and call center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency...
Customer Service Delivery Driver
- Saint Albans, WV (8 miles from Hurricane, WV)
- 5 days ago
- Saint Albans, WV (8 miles from Hurricane, WV)
- 5 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative - Remote in Charleston, WV
- Charleston, WV (18 miles from Hurricane, WV)
- 5 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 5 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkCustomer Service Representative - Huntington Downtown
- Huntington, WV (23 miles from Hurricane, WV)
- 5 days ago
- Huntington, WV (23 miles from Hurricane, WV)
- 5 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative
- Charleston, WV (18 miles from Hurricane, WV)
- 5 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 5 days ago
We are looking for Customer services representatives with the following skills: Outstanding Customer Service skills....
Customer Service Super.(FT)- Dunbar
- Dunbar, WV (12 miles from Hurricane, WV)
- 5 days ago
- Dunbar, WV (12 miles from Hurricane, WV)
- 5 days ago
EQUAL OPPORTUNITY EMPLOYER - SUMMARY DESCRIPTION: Responsible for supervising and coaching the CSR staff. Ensures delivery of Citys phone and CSR service standards to provide excellent customer...
Customer Service Representative - FT - Kanawha City
- Charleston, WV (18 miles from Hurricane, WV)
- 8 days ago
- Charleston, WV (18 miles from Hurricane, WV)
- 8 days ago
Provides assistance to other areas of the branch as needed, including assisting the Branch Manager in coaching customer service representative (CSR) staff in referral opportunities, and performing the...
- South Charleston, WV (16 miles from Hurricane, WV)
- 8 days ago
- South Charleston, WV (16 miles from Hurricane, WV)
- 8 days ago
Member Service Representative Category: Admin & Clerical Location: South Charleston, WV Type: Contract to Perm Job ID: 1386127 United Talent is immediately hiring a Member Service Representative...
Demographic Data for Hurricane, WV
Moving to Hurricane, WV? Find some basic demographic data about Hurricane, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hurricane, WV
Highest Education Level
Customer Service Representatives in Hurricane, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Problem Resolution
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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