Customer Service Representative Jobs in Huntington, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 43 Jobs

Customer Service Specialist

  • Ashland, KY (15 miles from Huntington, WV)
  • 12 hours ago
  • Ashland, KY (15 miles from Huntington, WV)
  • 12 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Representative - PT - Flatwoods, KY

  • Flatwoods, KY (19 miles from Huntington, WV)
  • 1 day ago
  • Flatwoods, KY (19 miles from Huntington, WV)
  • 1 day ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

Sales & Customer Service Associate

  • Barboursville, WV (7 miles from Huntington, WV)
  • 2 days ago
  • Barboursville, WV (7 miles from Huntington, WV)
  • 2 days ago

Overview Where Better Careers Begin! Massage Envy Barboursville: 950 Lauren Christian Drive, Barboursville, WV 25504 Do you have a passion for helping others? At the Massage Envy Barboursville...

Customer Service Associate I

  • Catlettsburg, KY (13 miles from Huntington, WV)
  • 2 days ago
  • Catlettsburg, KY (13 miles from Huntington, WV)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Proctorville, OH (9 miles from Huntington, WV)
  • 2 days ago
  • Proctorville, OH (9 miles from Huntington, WV)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Representative - Pea Ridge

  • Huntington, WV
  • 3 days ago
  • Huntington, WV
  • 3 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate II

  • Chesapeake, OH (8 miles from Huntington, WV)
  • 3 days ago
  • Chesapeake, OH (8 miles from Huntington, WV)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Associate II

  • South Point, OH (9 miles from Huntington, WV)
  • 3 days ago
  • South Point, OH (9 miles from Huntington, WV)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Customer Service Associate II

  • Ironton, OH (19 miles from Huntington, WV)
  • 3 days ago
  • Ironton, OH (19 miles from Huntington, WV)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Representative - Pea Ridge

  • Huntington, WV
  • 5 days ago
  • Huntington, WV
  • 5 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate I

  • Raceland, KY (19 miles from Huntington, WV)
  • 6 days ago
  • Raceland, KY (19 miles from Huntington, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Chesapeake, OH (8 miles from Huntington, WV)
  • 6 days ago
  • Chesapeake, OH (8 miles from Huntington, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • South Point, OH (9 miles from Huntington, WV)
  • 6 days ago
  • South Point, OH (9 miles from Huntington, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Coal Grove, OH (19 miles from Huntington, WV)
  • 6 days ago
  • Coal Grove, OH (19 miles from Huntington, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • West Hamlin, WV (13 miles from Huntington, WV)
  • 6 days ago
  • West Hamlin, WV (13 miles from Huntington, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Demographic Data for Huntington, WV

Moving to Huntington, WV? Find some basic demographic data about Huntington, WV below.


Local
National
71,644
1,719
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Huntington, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Huntington, WV offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Huntington, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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