Customer Service Representative Jobs in Dunbar, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- South Charleston, WV (3 miles from Dunbar, WV)
- 2 hours ago
- South Charleston, WV (3 miles from Dunbar, WV)
- 2 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative (Sales/Service)
- Saint Albans, WV (4 miles from Dunbar, WV)
- 3 hours ago
- Saint Albans, WV (4 miles from Dunbar, WV)
- 3 hours ago
Manpower Customer Service & Counter Sales Rep Construction Materials Pay: Up to $20/hr or $800/week (pre-tax) Location: Greater Charleston WV Are you the go-to person behind the counter at your...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- South Charleston, WV (3 miles from Dunbar, WV)
- 2 days ago
- South Charleston, WV (3 miles from Dunbar, WV)
- 2 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Representative II, Customer Service Ops
- Charleston, WV (6 miles from Dunbar, WV)
- 2 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- South Charleston, WV (3 miles from Dunbar, WV)
- 3 days ago
- South Charleston, WV (3 miles from Dunbar, WV)
- 3 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative-10:00 AM - 6:30 PM
- Charleston, WV (6 miles from Dunbar, WV)
- 3 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 3 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Charleston, WV (6 miles from Dunbar, WV)
- 3 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- South Charleston, WV (3 miles from Dunbar, WV)
- 4 days ago
- South Charleston, WV (3 miles from Dunbar, WV)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01323) - 2308 Cleveland Ave
- Saint Albans, WV (4 miles from Dunbar, WV)
- 4 days ago
- Saint Albans, WV (4 miles from Dunbar, WV)
- 4 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
- Charleston, WV (6 miles from Dunbar, WV)
- 8 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 8 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Service Advisor - Rock Branch (Nitro)
- Nitro, WV (4 miles from Dunbar, WV)
- 9 days ago
- Nitro, WV (4 miles from Dunbar, WV)
- 9 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Business Analyst - Natural Gas Customer Services Representative
- Charleston, WV (6 miles from Dunbar, WV)
- 10 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 10 days ago
Determined. Imaginative. Curious. If these are some of the ways you describe yourself we want to learn more about you! At TC Energy, we are Energy Problem Solvers passionate about transitioning...
Customer Service Representative - Charleston, WV
- Charleston, WV (6 miles from Dunbar, WV)
- 10 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 10 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Remote WorkDairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Charleston, WV (6 miles from Dunbar, WV)
- 11 days ago
- Charleston, WV (6 miles from Dunbar, WV)
- 11 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
Demographic Data for Dunbar, WV
Moving to Dunbar, WV? Find some basic demographic data about Dunbar, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dunbar, WV
Highest Education Level
Customer Service Representatives in Dunbar, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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