Customer Service Representative Jobs in Clarksburg, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

5 Entry Level Positions- Customer Service/Sales

  • CurryTek Management Group
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 12 days ago
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 12 days ago

Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...

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NOW HIRING Customer Service Representative

  • CurryTek Management Group
  • Clarksburg, WV
  • 12 days ago
  • Clarksburg, WV
  • 12 days ago

Job Description WE ARE A MARKETING FIRM LOOKING TO FILL MARKETING, SALES, ADVERTISING, CUSTOMER SERVICE REPRESENTATIVES, AND MANAGEMENT POSITIONS!!!!...

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Rep Customer Svc I - Cable 321

  • Shentel
  • Clarksburg, WV
  • 12 days ago
  • Clarksburg, WV
  • 12 days ago

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business....

In Person

Customer Service Representative

  • City National Bank
  • Clarksburg, WV
  • 13 days ago
  • Clarksburg, WV
  • 13 days ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

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Customer Service Teller

  • Burke & Herbert Bank & Trust
  • West Union, WV (22 miles from Clarksburg, WV)
  • 23 days ago
  • West Union, WV (22 miles from Clarksburg, WV)
  • 23 days ago

Edit English (US) Job Posting Title Customer Service Teller Job Description JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to...

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Customer Service

  • Home Depot
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 30+ days ago
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

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Customer Service Rep(01322) - 116 S Chestnut St

  • Domino's Pizza
  • Clarksburg, WV
  • 30+ days ago
  • Clarksburg, WV
  • 30+ days ago

Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....

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Customer Service Rep(01307) - 1001 Morgantown Ave

  • Domino's Pizza
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 45+ days ago
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 45+ days ago

Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....

In Person

Summer Customer Service Representative - Float - Johnson Avenue

  • WesBanco
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 45+ days ago
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 45+ days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Summer Customer Service Representative - Float - Fairmont Main

  • WesBanco
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 45+ days ago
  • Fairmont, WV (19 miles from Clarksburg, WV)
  • 45+ days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

In Person

Customer Service Representative

  • Circle K
  • Clarksburg, WV
  • 45+ days ago
  • Clarksburg, WV
  • 45+ days ago

Store 4704005: 1525 W Pike St, Clarksburg, West Virginia 26301 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

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Customer Service Rep(01363) - 450 E Main St

  • Domino's Pizza
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 90+ days ago
  • Bridgeport, WV (7 miles from Clarksburg, WV)
  • 90+ days ago

Company Description Your local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....

In Person

Customer Service Rep(02149)66 Valley Street

  • Domino's Pizza
  • Salem, WV (12 miles from Clarksburg, WV)
  • 90+ days ago
  • Salem, WV (12 miles from Clarksburg, WV)
  • 90+ days ago

Company Description Job Description body Customer Service Representative: The following general description applies to all Customer Service Representatives.please read the information listed below....

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Demographic Data for Clarksburg, WV

Moving to Clarksburg, WV? Find some basic demographic data about Clarksburg, WV below.


Local
National
28,586
754
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Clarksburg, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clarksburg, WV offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clarksburg, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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