Customer Service Representative Jobs in Clarksburg, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Home Health Account Liaison- Morgantown, WV

Fairmont, WV (19 miles from Clarksburg, WV)
30+ days ago

Fairmont, WV (19 miles from Clarksburg, WV)
30+ days ago

Description Home Health (includes Private Duty) Account Liaison Territory: Morgantown, Bridgeport, & Fairmont, WV As an Account Liaison, you will be called to care when you're needed most. As part...

Customer Service Teller

West Union, WV (22 miles from Clarksburg, WV)
2 days ago

West Union, WV (22 miles from Clarksburg, WV)
2 days ago

JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of...

Customer Account Representative

Buckhannon, WV (23 miles from Clarksburg, WV)
3 days ago

Buckhannon, WV (23 miles from Clarksburg, WV)
3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Engineer (System Administrator) (ESOM)

Clarksburg, WV
4 days ago

Clarksburg, WV
4 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Customer Service Associate I

Mannington, WV (15 miles from Clarksburg, WV)
6 days ago

Mannington, WV (15 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Whitehall, WV (18 miles from Clarksburg, WV)
6 days ago

Whitehall, WV (18 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Farmington, WV (16 miles from Clarksburg, WV)
6 days ago

Farmington, WV (16 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Grafton, WV (18 miles from Clarksburg, WV)
6 days ago

Grafton, WV (18 miles from Clarksburg, WV)
6 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Salem, WV (12 miles from Clarksburg, WV)
6 days ago

Salem, WV (12 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Bridgeport, WV (7 miles from Clarksburg, WV)
6 days ago

Bridgeport, WV (7 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Philippi, WV (21 miles from Clarksburg, WV)
6 days ago

Philippi, WV (21 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Fairview, WV (24 miles from Clarksburg, WV)
6 days ago

Fairview, WV (24 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Fairmont, WV (19 miles from Clarksburg, WV)
6 days ago

Fairmont, WV (19 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Buckhannon, WV (23 miles from Clarksburg, WV)
6 days ago

Buckhannon, WV (23 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Shinnston, WV (8 miles from Clarksburg, WV)
6 days ago

Shinnston, WV (8 miles from Clarksburg, WV)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 30 jobs

Demographic Data for Clarksburg, WV

Moving to Clarksburg, WV? Find some basic demographic data about Clarksburg, WV below.

Median Age

Average Household Income

Home Value vs Household Income in Clarksburg, WV

Local

National

Total Population

28,586

Number of Businesses

754

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

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Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Clarksburg, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clarksburg, WV offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clarksburg, WV

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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