Customer Service Representative Jobs in Charleston, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CLUB Customer Service Outfitter - Part-Time
- Cabelas
- Charleston, WV
- 1 day ago
- Charleston, WV
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part TimePosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteCompany : Highmark Inc. Job Description : JOB SUMMARY This job is the primary liaison between large/complex provider groups in the Organization network and the corporation. Will be responsible for...
In Person- Taco Bell
- Elkview, WV (11 miles from Charleston, WV)
- 5 days ago
- Elkview, WV (11 miles from Charleston, WV)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In Person- Taco Bell
- Winfield, WV (18 miles from Charleston, WV)
- 5 days ago
- Winfield, WV (18 miles from Charleston, WV)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Rep(01325) - 701 Oakwood Rd
- Domino's
- Charleston, WV
- 6 days ago
- Charleston, WV
- 6 days ago
Company DescriptionYour local Domino's is NOW HIRING friendly, reliable Customer Service Representatives (CSRs) for pizza maker/cashier duties....
In PersonCustomer Service Representative
- City National Bank
- Charleston, WV
- 7 days ago
- Charleston, WV
- 7 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
In PersonCustomer Service Support Representative - Specimen Management
- LabCorp
- Charleston, WV
- 8 days ago
- Charleston, WV
- 8 days ago
Labcorp is seeking an on-site Customer Service Representative to join our team in Charleston, WV. Work Schedule: Monday - Friday 8:30am - 5:00pm....
In PersonCustomer Service Representative
- Byrider
- South Charleston, WV (2 miles from Charleston, WV)
- 12 days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 12 days ago
Description Byrider - 3129 MacCorkle Ave, South Charleston, WV 25303 Byrider is seeking a motivated and detail-oriented Customer Service Representative to support our CNAC financing program....
In PersonBilingual Customer Service Representative
- ibex
- South Charleston, WV (2 miles from Charleston, WV)
- 12 days ago
- South Charleston, WV (2 miles from Charleston, WV)
- 12 days ago
About the role: Bilingual Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services...
RemoteCustomer Service Specialist - Full Time - Remote
- Datavant
- Charleston, WV
- 13 days ago
- Charleston, WV
- 13 days ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure, accessible and actionable, we provide critical data solutions for...
Remote Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Nitro, WV (11 miles from Charleston, WV)
- 13 days ago
- Nitro, WV (11 miles from Charleston, WV)
- 13 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Customer Service Representative
- IBEX Global
- Charleston, WV
- 14 days ago
- Charleston, WV
- 14 days ago
About the role: Bilingual Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services...
In PersonThe Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part TimeCustomer Advocate - Charleston, WV Only
- ModivCare
- Charleston, WV
- 15 days ago
- Charleston, WV
- 15 days ago
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for...
In PersonDemographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charleston, WV
Highest Education Level
Customer Service Representatives in Charleston, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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