Customer Service Representative Jobs in Yakima, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative/Inside Sales Representative, Level 1
- Yakima, WA
- 4 days ago
- Yakima, WA
- 4 days ago
The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
If so, we'd like you to join our team as a Customer Service Representative. About the Role: You will: Accurately process Sales Orders and Bids generated through telephone sales transactions....
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Selah, WA (17 miles from Yakima, WA)
- 16 days ago
- Selah, WA (17 miles from Yakima, WA)
- 16 days ago
Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...
Retail Customer Service Cashier
- Ellensburg, WA (24 miles from Yakima, WA)
- 17 days ago
- Ellensburg, WA (24 miles from Yakima, WA)
- 17 days ago
Req ID: 463945 Address: 1512 Hwy 97 Ellensburg, WA, 98926 Benefits: * $16.28 - $17.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative Novolex vision insurance, paid holidays, tuition reimbursement, 401(k) United States, Washington, Yakima Jun 07, 2025 Why Choose Us?...
Bilingual Customer Account Representative
- Sunnyside, WA (24 miles from Yakima, WA)
- 23 days ago
- Sunnyside, WA (24 miles from Yakima, WA)
- 23 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.66 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
People for People is looking for a **Bilingual Customer Service Representative** **(FT), Yakima, WA** for our Non-Profit organization located in Yakima, WA....
Customer Service Delivery Driver
- Ellensburg, WA (24 miles from Yakima, WA)
- 26 days ago
- Ellensburg, WA (24 miles from Yakima, WA)
- 26 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
FTE: 1.0, Shift: Days, Schedule: Monday through Friday, 8AM - 5PM Position Summary The PFE Customer Service Representative, as the primary point of contact for patients, provides exceptional customer...
- Sunnyside, WA (24 miles from Yakima, WA)
- 30+ days ago
- Sunnyside, WA (24 miles from Yakima, WA)
- 30+ days ago
About Astria The Astria Health system, headquartered in the heart of the state of Washingtons wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in...
Demographic Data for Yakima, WA
Moving to Yakima, WA? Find some basic demographic data about Yakima, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Yakima, WA
Highest Education Level
Customer Service Representatives in Yakima, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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