Customer Service Representative Jobs in Vancouver, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 176 Jobs
ForTec Medical

Customer Care Specialist

  • ForTec Medical
  • Tualatin, OR (23 miles from Vancouver, WA)
  • 8 days ago
  • ForTec Medical
  • Tualatin, OR (23 miles from Vancouver, WA)
  • 8 days ago

Company Description ForTec Medical  is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...

Part Time Customer Service Exit Gate

  • Portland, OR (13 miles from Vancouver, WA)
  • 12 hours ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 12 hours ago

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...

Customer Service Associate - Housekeeper

  • Portland, OR (13 miles from Vancouver, WA)
  • 13 hours ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 13 hours ago

Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other...

Manager, Sales and Customer Service

  • Happy Valley, OR (21 miles from Vancouver, WA)
  • 15 hours ago
  • Happy Valley, OR (21 miles from Vancouver, WA)
  • 15 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate - Temporary

  • Happy Valley, OR (21 miles from Vancouver, WA)
  • 17 hours ago
  • Happy Valley, OR (21 miles from Vancouver, WA)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Commercial Client Services Representative

  • Hillsboro, OR (13 miles from Vancouver, WA)
  • 18 hours ago
  • Hillsboro, OR (13 miles from Vancouver, WA)
  • 18 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...

Customer Service / Inside Sales

  • Vancouver, WA
  • 1 day ago
  • Vancouver, WA
  • 1 day ago

We are hiring a full-time creative, resourceful customer service representative (CSR) in Vancouver, WA....

Customer Service Representative

  • Gresham, OR (19 miles from Vancouver, WA)
  • 1 day ago
  • Gresham, OR (19 miles from Vancouver, WA)
  • 1 day ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Retail Customer Service Associate

  • Portland, OR (13 miles from Vancouver, WA)
  • 1 day ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Representative - Bilingual

  • Portland, OR (13 miles from Vancouver, WA)
  • 1 day ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 1 day ago

One of the largest Sporting and Outwear companies based out of Pacific Northwest is looking to hire Customer Service Representative's to their team to support their busy season. These positions...

BottleDrop Customer Service Associate - Milwaukie

  • Milwaukie, OR (18 miles from Vancouver, WA)
  • 2 days ago
  • Milwaukie, OR (18 miles from Vancouver, WA)
  • 2 days ago

Job Details Job Location : Milwaukie RC 718 - Milwaukie, OR Position Type : Part Time Salary Range : $17.05 - $20.45 Hourly Description Our Vision A world where no resource is wasted. Our Mission...

Customer Service Representative

  • Portland, OR (13 miles from Vancouver, WA)
  • 2 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 2 days ago

RESPONSIBILITIES Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc) Respond to...

Customer Service Associate

  • Battle Ground, WA (13 miles from Vancouver, WA)
  • 2 days ago
  • Battle Ground, WA (13 miles from Vancouver, WA)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Tigard, OR (17 miles from Vancouver, WA)
  • 2 days ago
  • Tigard, OR (17 miles from Vancouver, WA)
  • 2 days ago

Customer Service Representative Shift: Mon-Fri, between 8 a.m. 5 p.m. (8-hour shift) Perks: Apply @ www.keystoneautomotive.com/careers to learn more....

Customer Service Representative

  • Portland, OR (13 miles from Vancouver, WA)
  • 2 days ago
  • Portland, OR (13 miles from Vancouver, WA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), wesell gasoline and convenience products at our retail stations. Weare looking for hard working people who value safety, enjoy workingas...

Demographic Data for Vancouver, WA

Moving to Vancouver, WA? Find some basic demographic data about Vancouver, WA below.


Local
National
351,176
8,794
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Vancouver, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vancouver, WA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vancouver, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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