Customer Service Representative Jobs in Shelton, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
L&I Customer Service Specialist 2
- Tumwater, WA (22 miles from Shelton, WA)
- 18 hours ago
- Tumwater, WA (22 miles from Shelton, WA)
- 18 hours ago
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. At Labor & Industries (L&I), we're...
Store Manager (Sales, Customer Service)
- Lacey, WA (21 miles from Shelton, WA)
- 1 day ago
- Lacey, WA (21 miles from Shelton, WA)
- 1 day ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (21 miles from Shelton, WA)
- 1 day ago
- Lacey, WA (21 miles from Shelton, WA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Seasonal Customer Service Team Member
- Gig Harbor, WA (21 miles from Shelton, WA)
- 2 days ago
- Gig Harbor, WA (21 miles from Shelton, WA)
- 2 days ago
Store - SEA-GIG HARBOR, WADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (21 miles from Shelton, WA)
- 3 days ago
- Lacey, WA (21 miles from Shelton, WA)
- 3 days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Pharmacy Customer Service Associate
- Gig Harbor, WA (21 miles from Shelton, WA)
- 5 days ago
- Gig Harbor, WA (21 miles from Shelton, WA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist 3- CCE
- Olympia, WA (22 miles from Shelton, WA)
- 6 days ago
- Olympia, WA (22 miles from Shelton, WA)
- 6 days ago
South Puget Sound Community College (SPSCC) seeks highly motivated and qualified candidates for the position of Customer Service Specialist 3 position in the Corporate and Continuing Education...
Client Service Specialist - Float
- Lacey, WA (21 miles from Shelton, WA)
- 6 days ago
- Lacey, WA (21 miles from Shelton, WA)
- 6 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
- Lacey, WA (21 miles from Shelton, WA)
- 6 days ago
- Lacey, WA (21 miles from Shelton, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Elma, WA (16 miles from Shelton, WA)
- 6 days ago
- Elma, WA (16 miles from Shelton, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Olympia, WA (22 miles from Shelton, WA)
- 6 days ago
- Olympia, WA (22 miles from Shelton, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Gig Harbor, WA (21 miles from Shelton, WA)
- 6 days ago
- Gig Harbor, WA (21 miles from Shelton, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Representative II, Customer Service Operations
- Olympia, WA (22 miles from Shelton, WA)
- 7 days ago
- Olympia, WA (22 miles from Shelton, WA)
- 7 days ago
What Customer Operations Support contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration,...
Healthcare Customer Service Specialist
- Olympia, WA (22 miles from Shelton, WA)
- 9 days ago
- Olympia, WA (22 miles from Shelton, WA)
- 9 days ago
Healthcare Customer Service Specialist Cochlear Americas - Olympia, WA Posted: 8/11/2025 - Expires: 11/9/2025 Job ID: 292304833 Apply Now I have already applied Save Job Print Email Share Job...
Demographic Data for Shelton, WA
Moving to Shelton, WA? Find some basic demographic data about Shelton, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shelton, WA
Highest Education Level
Customer Service Representatives in Shelton, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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