Customer Service Representative Jobs in Seattle, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (7 miles from Seattle, WA)
- 10 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (7 miles from Seattle, WA)
- 10 days ago
I am currently seeking a Mandarin AND Cantonese speaking part-time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on...
Finance Member Consultant II - Customer Service
- Bainbridge Island, WA (9 miles from Seattle, WA)
- 3 days ago
- Bainbridge Island, WA (9 miles from Seattle, WA)
- 3 days ago
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...
$20.37/hour Monthly Commission Opportunity Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling...
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote Work- Lynnwood, WA (13 miles from Seattle, WA)
- 1 hour ago
- Lynnwood, WA (13 miles from Seattle, WA)
- 1 hour ago
Job Title: Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $17.75 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays...
Customer Service Representative
- Gig Harbor, WA (24 miles from Seattle, WA)
- 1 hour ago
- Gig Harbor, WA (24 miles from Seattle, WA)
- 1 hour ago
We are currently hiring for a Customer Service Representative opportunity at our Gig Harbor, WA location. This opportunity comes with a salary range of $18 to $22 an hour based on experience....
Customer Service Associate - Temporary
- Maple Valley, WA (20 miles from Seattle, WA)
- 3 hours ago
- Maple Valley, WA (20 miles from Seattle, WA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Poulsbo, WA (16 miles from Seattle, WA)
- 3 hours ago
- Poulsbo, WA (16 miles from Seattle, WA)
- 3 hours ago
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
- Bainbridge Island, WA (9 miles from Seattle, WA)
- 3 hours ago
- Bainbridge Island, WA (9 miles from Seattle, WA)
- 3 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
- Kent, WA (18 miles from Seattle, WA)
- 3 hours ago
- Kent, WA (18 miles from Seattle, WA)
- 3 hours ago
Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....
Federal Account Liaison- Vaccines **Location** : Us Remote/Field **About the Job** This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs, Marketing,...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Pharmacy Customer Service Associate
- Shoreline, WA (8 miles from Seattle, WA)
- 1 day ago
- Shoreline, WA (8 miles from Seattle, WA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Seattle, WA
Moving to Seattle, WA? Find some basic demographic data about Seattle, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Seattle, WA
Highest Education Level
Customer Service Representatives in Seattle, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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