Customer Service Representative Jobs in Pullman, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Moscow, ID (15 miles from Pullman, WA)
- 3 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 3 days ago
at Wall Tent Shop in Moscow, Idaho, United States Job Description Job includes answering phones, handling customer questions, and taking payments/sending receipts to customers via email. Making...
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
Server and Customer Service - Idaho
- Moscow, ID (15 miles from Pullman, WA)
- 7 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 7 days ago
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
Hardware Retail Sales Associate
- Moscow, ID (15 miles from Pullman, WA)
- 10 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 10 days ago
at Tri-State Outfitters / Sportsman & Ski Haus in Moscow, Idaho, United States Job Description Overview: As a Retail Sales Associate, you will be the most critical link in ensuring that our...
Customer Service Associate (nomnom Main Part-Time)
- Moscow, ID (15 miles from Pullman, WA)
- 13 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 13 days ago
Customer Service Associate (nomnom Main | Part-Time) Date: Apr 17, 2025 Location: Moscow (N. Main St), ID, US, 83843 Job Function: Retail Requisition Number: 5285 nomnom Customer Service Associate...
Customer Service Associate (nomnom Main Part-Tim
- Moscow, ID (15 miles from Pullman, WA)
- 14 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 14 days ago
at Par Pacific in Moscow, Idaho, United States Job Description nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 340 N Main...
Customer Service Associate (nomnom Pullman Part
- Moscow, ID (15 miles from Pullman, WA)
- 22 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 22 days ago
at Par Pacific in Moscow, Idaho, United States Job Description nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 1436 Pullman...
Customer Service Associate (nomnom Pullman Part-Time)
- Moscow, ID (15 miles from Pullman, WA)
- 23 days ago
- Moscow, ID (15 miles from Pullman, WA)
- 23 days ago
Customer Service Associate (nomnom Pullman | Part-Time) Date: Apr 25, 2025 Location: Moscow (Pullman Rd), ID, US, 83843 Job Function: Retail Requisition Number: 5298 nomnom Customer Service...
Customer Service Representative
- Moscow, ID (15 miles from Pullman, WA)
- 30+ days ago
- Moscow, ID (15 miles from Pullman, WA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Accounts Technician Washington State University - Pullman, WA Posted: 4/1/2025 - Expires: 6/30/2025 Job ID: 287385241 Apply Now I have already applied Save Job Print Email Share...
MEMBER SERVICES REPRESENTATIVE Location : Pullman, WA Type : Full Time 2pm - 10pm Monday - Friday Job Summary The Member Services Representative will be responsible for creating a positive member...
MEMBER SERVICES REPRESENTATIVE Overnight (PART TIME) Location : Pullman, Wa Type : Part Time Job Summary The Member Services Representative will be responsible for creating a positive member...
MEMBER SERVICES REPRESENTATIVE (PART TIME - WEEKENDS) Location : Pullman, WA Type : Part Time Job Summary The Member Services Representative will be responsible for creating a positive member...
- Moscow, ID (15 miles from Pullman, WA)
- 60+ days ago
- Moscow, ID (15 miles from Pullman, WA)
- 60+ days ago
Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers....
Demographic Data for Pullman, WA
Moving to Pullman, WA? Find some basic demographic data about Pullman, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pullman, WA
Highest Education Level
Customer Service Representatives in Pullman, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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