Customer Service Representative Jobs in Poulsbo, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (22 miles from Poulsbo, WA)
- 10 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (22 miles from Poulsbo, WA)
- 10 days ago
I am currently seeking a Mandarin AND Cantonese speaking part-time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on...
Finance Member Consultant II - Customer Service
- Bainbridge Island, WA (8 miles from Poulsbo, WA)
- 3 days ago
- Bainbridge Island, WA (8 miles from Poulsbo, WA)
- 3 days ago
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...
Customer Service Representative - FT
- Seattle, WA (16 miles from Poulsbo, WA)
- 45+ days ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 45+ days ago
$20.37/hour Monthly Commission Opportunity Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling...
Customer Service Representative
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote Work- Lynnwood, WA (15 miles from Poulsbo, WA)
- 1 hour ago
- Lynnwood, WA (15 miles from Poulsbo, WA)
- 1 hour ago
Job Title: Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 - $17.75 / hour THIS POSITION IS IN-OFFICE AT OUR HOME OFFICE IN LYNNWOOD, WA POSITION PURPOSE Plays...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
- Bainbridge Island, WA (8 miles from Poulsbo, WA)
- 3 hours ago
- Bainbridge Island, WA (8 miles from Poulsbo, WA)
- 3 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Federal Account Liaison- Vaccines
- Seattle, WA (16 miles from Poulsbo, WA)
- 3 hours ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 3 hours ago
Federal Account Liaison- Vaccines **Location** : Us Remote/Field **About the Job** This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs, Marketing,...
Remote Work- Seattle, WA (16 miles from Poulsbo, WA)
- 3 hours ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Receptionist / Customer Service Representative
- Seattle, WA (16 miles from Poulsbo, WA)
- 19 hours ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 19 hours ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Warehouse Worker / Customer Service
- Seattle, WA (16 miles from Poulsbo, WA)
- 19 hours ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 19 hours ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Pharmacy Customer Service Associate
- Shoreline, WA (12 miles from Poulsbo, WA)
- 1 day ago
- Shoreline, WA (12 miles from Poulsbo, WA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sr. Applied Scientist, Amazon Customer Service
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
The Sr. Applied Scientist will develop scientific algorithms, and deploy Large Language Model (LLM) solutions to improve the customer experience through chatbot. The Sr. Applied Scientist will...
Research Scientist, Amazon Customer Service
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 1 day ago
The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we deliver exceptional customer service at scale....
Customer Service/Inside Sales/Etc.
- Seattle, WA (16 miles from Poulsbo, WA)
- 2 days ago
- Seattle, WA (16 miles from Poulsbo, WA)
- 2 days ago
Customer Service/Inside Sales/ETC. Ritrovo Italian Regional Foods Date Posted June 25, 2025 Location Seattle, WA Category Business Job type Part-Time COMPANY DESCRIPTION As importers of fine...
Demographic Data for Poulsbo, WA
Moving to Poulsbo, WA? Find some basic demographic data about Poulsbo, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Poulsbo, WA
Highest Education Level
Customer Service Representatives in Poulsbo, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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