Customer Service Representative Jobs in Pasco, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Bilingual Customer Service Specialist (Spanish)
- Tri Cities, WA (23 miles from Pasco, WA)
- 1 day ago
- Tri Cities, WA (23 miles from Pasco, WA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Join our Team as a Member Experience Specialist! Are you passionate about helping people and making a difference every day? At our Credit Union, we're looking for a dynamic and service-driven...
Customer Service Representative (Corporate Office) - Pasco, WA
- Pasco, WA
- 7 days ago
- Pasco, WA
- 7 days ago
OPC is family owned and headquartered in the beautiful Pacific Northwest of the United States. We started over 45 years ago as a small family farm and have been blessed to grow significantly with...
Store 2706039: 4805 Rd 68, Pasco, Washington 99301 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative - Full Time, Bonus Eligible!
- Pasco, WA
- 10 days ago
- Pasco, WA
- 10 days ago
a Customer Service Representative....
Customer Service Representative - Weekend Availability, Evenings
- Pasco, WA
- 15 days ago
- Pasco, WA
- 15 days ago
Store 2706050: 2305 W Argent Rd, Pasco, Washington 99301 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Store 2706025: 4823 Broadmoor Blvd, Pasco, Washington 99301 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Specialist 2 - Student Records (2 positions)
- Pasco, WA
- 17 days ago
- Pasco, WA
- 17 days ago
Columbia Basin College ("CBC" or the "College") seeks a Customer Service Specialist 2 (the "Specialist") to provide provide high quality customer service and support to prospective, current, and...
General information Job Title CS2AGT-Customer Service Agent - Pasco Wa Date Friday, June 13, 2025 State Washington City Pasco Base Pay Rate: $ 16.66 Full/Part Time Part Time Exempt or Non-Exempt...
CS2AGT-Customer Service Agent - Pasco Wa - 6623 Unifi Aviation LLC - Pasco, WA Posted: 6/15/2025 - Expires: 9/13/2025 Job ID: 290496398 Apply Now I have already applied Save Job Print Email Share...
Customer Service Representative - Patient Registration
- Pasco, WA
- 30+ days ago
- Pasco, WA
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Store 2706039: 4805 Rd 68, Pasco, Washington 99301 Availability - Shift/Days Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Pasco, WA
Moving to Pasco, WA? Find some basic demographic data about Pasco, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pasco, WA
Highest Education Level
Customer Service Representatives in Pasco, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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