Customer Service Representative Jobs in Lakewood, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Spanaway, WA (11 miles from Lakewood, WA)
- 15 hours ago
- Spanaway, WA (11 miles from Lakewood, WA)
- 15 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $18.06 per hour - $21.25 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Agent - SEA Airport
- Tukwila, WA (23 miles from Lakewood, WA)
- 19 hours ago
- Tukwila, WA (23 miles from Lakewood, WA)
- 19 hours ago
INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
L&I Customer Service Specialist 2
- Tumwater, WA (24 miles from Lakewood, WA)
- 20 hours ago
- Tumwater, WA (24 miles from Lakewood, WA)
- 20 hours ago
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. At Labor & Industries (L&I), we're...
Membership Engagement II (Customer Service Representative)
- Kent, WA (16 miles from Lakewood, WA)
- 20 hours ago
- Kent, WA (16 miles from Lakewood, WA)
- 20 hours ago
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and...
Store Manager (Sales, Customer Service)
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Bilingual Retail Customer Service Specialist (English & Spanish)
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
- Renton, WA (20 miles from Lakewood, WA)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Support Specialist - SeaTac, WA
- Seatac, WA (17 miles from Lakewood, WA)
- 1 day ago
- Seatac, WA (17 miles from Lakewood, WA)
- 1 day ago
The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations,...
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (19 miles from Lakewood, WA)
- 1 day ago
- Lacey, WA (19 miles from Lakewood, WA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Bilingual Retail Customer Service Specialist (English & Spanish)
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Account Representative
- Port Orchard, WA (23 miles from Lakewood, WA)
- 1 day ago
- Port Orchard, WA (23 miles from Lakewood, WA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Seasonal Customer Service Team Member
- Gig Harbor, WA (15 miles from Lakewood, WA)
- 2 days ago
- Gig Harbor, WA (15 miles from Lakewood, WA)
- 2 days ago
Store - SEA-GIG HARBOR, WADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Support Specialist I - ES Division
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...
Customer Service Representative in Fife, WA
- Fife, WA (5 miles from Lakewood, WA)
- 2 days ago
- Fife, WA (5 miles from Lakewood, WA)
- 2 days ago
SHIFT DETAILS: Tuesday-Saturday 6:30am-3pm RATE: $18.50 As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 2 days ago
Veterinary Customer Service Representative -- Join Our Busy & Fun Practice! Do you thrive in a fast-paced environment? Do you love pets and people? If so, we'd love to meet you!...
Demographic Data for Lakewood, WA
Moving to Lakewood, WA? Find some basic demographic data about Lakewood, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lakewood, WA
Highest Education Level
Customer Service Representatives in Lakewood, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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