Customer Service Representative Jobs in Lakewood, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(07108) - 2317 SW 336th Street
- Domino's Franchise
- Federal Way, WA (11 miles from Lakewood, WA)
- 2 hours ago
- Federal Way, WA (11 miles from Lakewood, WA)
- 2 hours ago
Job Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
In PersonTeller / Customer Service Representative
- Olympia Federal Savings
- Olympia, WA (24 miles from Lakewood, WA)
- 10 hours ago
- Olympia, WA (24 miles from Lakewood, WA)
- 10 hours ago
Job Type Full-time Description OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed...
In Person- Sherwin-Williams
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
- Tacoma, WA (3 miles from Lakewood, WA)
- 1 day ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonSenior Managr Global Customer Service
- Fujifilm
- Olympia, WA (24 miles from Lakewood, WA)
- 2 days ago
- Olympia, WA (24 miles from Lakewood, WA)
- 2 days ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteCustomer Service Representative
- Adecco USA, Inc.
- Fife, WA (5 miles from Lakewood, WA)
- 2 days ago
- Fife, WA (5 miles from Lakewood, WA)
- 2 days ago
For instant consideration for this Customer Service Representative position with Adecco in Fife WA today!...
In Person- Adecco USA, Inc.
- Kent, WA (16 miles from Lakewood, WA)
- 2 days ago
- Kent, WA (16 miles from Lakewood, WA)
- 2 days ago
Home CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Kent, Washington acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
In Person- Sherwin Williams
- Fircrest, WA (3 miles from Lakewood, WA)
- 2 days ago
- Fircrest, WA (3 miles from Lakewood, WA)
- 2 days ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonCustomer Service at Federal Way
- Federal Way, WA (11 miles from Lakewood, WA)
- 3 days ago
- Federal Way, WA (11 miles from Lakewood, WA)
- 3 days ago
Legendary Doughnuts in Federal Way, WA is looking for one customer service/closer to join our 5 person strong team. We are located on 32085 Pacific Hwy S. Our ideal candidate is self-driven,...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Lacey, WA (19 miles from Lakewood, WA)
- 4 days ago
- Lacey, WA (19 miles from Lakewood, WA)
- 4 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In Person- Oldcastle BuildingEnvelope
- Kent, WA (16 miles from Lakewood, WA)
- 5 days ago
- Kent, WA (16 miles from Lakewood, WA)
- 5 days ago
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the...
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Port Orchard, WA (23 miles from Lakewood, WA)
- 5 days ago
- Port Orchard, WA (23 miles from Lakewood, WA)
- 5 days ago
This is a Part-Time Role with Pay starting at $24.00 Hourly. This Role Prefers Bilingual Fluency in Spanish and English. This role is required to work at multiple locations. The individual...
In PersonCustomer Service Representative
- Columbia Banking System, Inc.
- Federal Way, WA (11 miles from Lakewood, WA)
- 5 days ago
- Federal Way, WA (11 miles from Lakewood, WA)
- 5 days ago
center experience in a high-volume, multi-channel environment 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies Experience in equipment,...
In PersonCustomer Service Representative
- Columbia Bank
- Federal Way, WA (11 miles from Lakewood, WA)
- 5 days ago
- Federal Way, WA (11 miles from Lakewood, WA)
- 5 days ago
center experience in a high-volume, multi-channel environment 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies Experience in equipment,...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Olympia, WA (24 miles from Lakewood, WA)
- 5 days ago
- Olympia, WA (24 miles from Lakewood, WA)
- 5 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In PersonCustomer Service Representative
- EcoShield Pest Solutions
- Lakewood, WA
- 6 days ago
- Lakewood, WA
- 6 days ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
In PersonDemographic Data for Lakewood, WA
Moving to Lakewood, WA? Find some basic demographic data about Lakewood, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakewood, WA
Highest Education Level
Customer Service Representatives in Lakewood, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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