Customer Service Representative Jobs in Kirkland, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (3 miles from Kirkland, WA)
- 10 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (3 miles from Kirkland, WA)
- 10 days ago
I am currently seeking a Mandarin Speaking full time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on performance...
Prinicipal Program Manager, Amazon Customer Service
- Seattle, WA (7 miles from Kirkland, WA)
- 24 days ago
- Seattle, WA (7 miles from Kirkland, WA)
- 24 days ago
We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores Customer Service (CS) organization. The role will focus on...
Customer Service Representative Float - Summer/Temporary
- Everett, WA (21 miles from Kirkland, WA)
- 4 hours ago
- Everett, WA (21 miles from Kirkland, WA)
- 4 hours ago
WHAT YOU'LL DO The Customer Service Representative is responsible for building relationships with new customers and servicing and expanding relationships with existing customers....
- Seattle, WA (7 miles from Kirkland, WA)
- 4 hours ago
- Seattle, WA (7 miles from Kirkland, WA)
- 4 hours ago
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
- Seattle, WA (7 miles from Kirkland, WA)
- 9 hours ago
- Seattle, WA (7 miles from Kirkland, WA)
- 9 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Customer Service Representative - FS
- Bellevue, WA (3 miles from Kirkland, WA)
- 10 hours ago
- Bellevue, WA (3 miles from Kirkland, WA)
- 10 hours ago
Customer Service Representative - FS Job Description Invitation Homes is a fast-paced evolving company, offering high-quality homes for lease in desirable neighborhoods across America....
Customer Service Associate - Temporary
- Burien, WA (14 miles from Kirkland, WA)
- 11 hours ago
- Burien, WA (14 miles from Kirkland, WA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Full Time
- Redmond, WA (3 miles from Kirkland, WA)
- 13 hours ago
- Redmond, WA (3 miles from Kirkland, WA)
- 13 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
- Maple Valley, WA (20 miles from Kirkland, WA)
- 13 hours ago
- Maple Valley, WA (20 miles from Kirkland, WA)
- 13 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Service & E-Commerce Supervisor - Full Time
- Lynnwood, WA (9 miles from Kirkland, WA)
- 13 hours ago
- Lynnwood, WA (9 miles from Kirkland, WA)
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Agent Part Time
- Seattle, WA (7 miles from Kirkland, WA)
- 13 hours ago
- Seattle, WA (7 miles from Kirkland, WA)
- 13 hours ago
American Airlines is seeking Part Time Customer Service Agent at the Seattle-Tacoma International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective...
- Lynnwood, WA (9 miles from Kirkland, WA)
- 21 hours ago
- Lynnwood, WA (9 miles from Kirkland, WA)
- 21 hours ago
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...
- Mukilteo, WA (17 miles from Kirkland, WA)
- 23 hours ago
- Mukilteo, WA (17 miles from Kirkland, WA)
- 23 hours ago
Primary shift: 1st shift 8:00 am 6:00 pm 33-40 hours/week Thursday-Monday Primary duties: Engages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and...
- Seattle, WA (7 miles from Kirkland, WA)
- 1 day ago
- Seattle, WA (7 miles from Kirkland, WA)
- 1 day ago
Compensation range: $20.76 to $22 The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a brand ambassador,...
Customer Assistance Representative Part Time
- Seattle, WA (7 miles from Kirkland, WA)
- 1 day ago
- Seattle, WA (7 miles from Kirkland, WA)
- 1 day ago
American Airlines is seeking Part Time Customer Assistance Representative at the Seattle-Tacoma International Airport. The terms and conditions of this position are covered by the CWA-IBT...
Demographic Data for Kirkland, WA
Moving to Kirkland, WA? Find some basic demographic data about Kirkland, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kirkland, WA
Highest Education Level
Customer Service Representatives in Kirkland, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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