Customer Service Representative Jobs in Kennewick, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep - Bilingual - Richland, WA
- TEKsystems
- Richland, WA (6 miles from Kennewick, WA)
- 2 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 2 days ago
Customer Service Representative - Bilingual in English & Spanish A well-established, Washington-based credit union is seeking a Customer Service Representative to join its growing team....
In PersonBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Paid time off FASTSIGNS #280501 is hiring for a Customer Service Representative to join our team!...
In PersonCustomer Service Rep(07168) - 101 S. Washington St.
- Domino's Pizza
- Kennewick, WA
- 4 days ago
- Kennewick, WA
- 4 days ago
Company Description National Pizza Brand Job Description Food production and safety standards Cleaning of equipment and dishes Answering phones and processing customer orders Qualifications...
In PersonWhy Join Our Team? You would become part of a remarkable organization with over 20 years of dedication to delivering exceptional products and unmatched service. Our consistent stream of positive...
In PersonCustomer Service Representative - Part Time
- Circle K Stores, Inc.
- Kennewick, WA
- 5 days ago
- Kennewick, WA
- 5 days ago
Service Representative....
In Person Part TimeCustomer Service Representative
- Circle K
- West Richland, WA (11 miles from Kennewick, WA)
- 7 days ago
- West Richland, WA (11 miles from Kennewick, WA)
- 7 days ago
Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Shift Availability Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Representative
- Ben Franklin Transit
- Kennewick, WA
- 13 days ago
- Kennewick, WA
- 13 days ago
Salary: Position Range: $20.19 - $27.95 Hiring Range: $22.790 - $26.660 Most applicants' offers will fall within this hiring range based on qualifications, experience, and alignment with the...
In PersonCustomer Service Representative - Graveyard Shift (10P-6A)
- Circle K
- Kennewick, WA
- 14 days ago
- Kennewick, WA
- 14 days ago
Store 2709662: 22 South Gum Street, Kennewick, Washington 99336 Shift Availability Overnight Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Personas a Customer Service Representative....
In PersonBilingual Customer Service Representative
- TEKsystems
- Richland, WA (6 miles from Kennewick, WA)
- 30+ days ago
- Richland, WA (6 miles from Kennewick, WA)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonWhat Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
In PersonCommercial Client Service Associate I-III
- Washington Trust Bank
- Kennewick, WA
- 30+ days ago
- Kennewick, WA
- 30+ days ago
As a Commercial Client Service Associate you will interact, support and build relationships with a variety of internal and external clients. This is the perfect opportunity to become acquainted...
In PersonCustomer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
- Domino's Pizza
- Prosser, WA (24 miles from Kennewick, WA)
- 45+ days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 45+ days ago
Company Description Job Description Position Description Position: Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per...
In PersonCustomer Service Rep(07165) - 4707 W Clearwater
- Domino's Pizza
- Kennewick, WA
- 90+ days ago
- Kennewick, WA
- 90+ days ago
Company Description Locally owned and operated as a Franchisee of Domino's Pizza INC. Job Description Hiring for customer service which includes, Answering phone calls, handling cash, great...
In PersonDemographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kennewick, WA
Highest Education Level
Customer Service Representatives in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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