Customer Service Representative Jobs in Kennewick, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Richland, WA (6 miles from Kennewick, WA)
- 1 day ago
- Richland, WA (6 miles from Kennewick, WA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Lead Customer Service Representative
- West Richland, WA (11 miles from Kennewick, WA)
- 1 day ago
- West Richland, WA (11 miles from Kennewick, WA)
- 1 day ago
Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Richland, WA (6 miles from Kennewick, WA)
- 2 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (K584)
- Umatilla, OR (21 miles from Kennewick, WA)
- 3 days ago
- Umatilla, OR (21 miles from Kennewick, WA)
- 3 days ago
Located: Umatilla, OR! Schedule: 19-hours a week. Flexible Scheduling - Must be able to work weekends if needed! Compensation: $17.50/hour Join Our Team as a Golf Shop Assistant! If you're...
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
Customer Service Representative
- Wallula, WA (16 miles from Kennewick, WA)
- 9 days ago
- Wallula, WA (16 miles from Kennewick, WA)
- 9 days ago
People Customers Trust We are currently seeking a highly motivated individual to join our team as a full-time entry-level Customer Service Representative....
Blood Collection Staff Customer Service
- Richland, WA (6 miles from Kennewick, WA)
- 9 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 9 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Retail Customer Service Cashier
- Prosser, WA (24 miles from Kennewick, WA)
- 11 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 11 days ago
Req ID: 463947 Address: 700 Wine Country Rd Prosser, WA, 99350 Benefits: * $16.28 - $17.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Bilingual Customer Service Agent / Agente de servicio al cliente bilingue
- Kennewick, WA
- 12 days ago
- Kennewick, WA
- 12 days ago
Join Speedy Glass as a Bilingual (Spanish and English) Customer Service Agent on-site at our Kennewick, WA location This is a fully on-site role with a five-day workweek, scheduled between Monday...
Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and...
Customer Service Representative (Loan Consultant I)
- Kennewick, WA
- 22 days ago
- Kennewick, WA
- 22 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2
- Prosser, WA (24 miles from Kennewick, WA)
- 27 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 27 days ago
Company Description Job Description Position Description Position: Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $16.66 Benefits- paid sick leave per Washington...
Customer Service Rep(07165) - 4707 W Clearwater
- Kennewick, WA
- 45+ days ago
- Kennewick, WA
- 45+ days ago
Company Description Locally owned and operated as a Franchisee of Domino's Pizza INC. Job Description Hiring for customer service which includes, Answering phone calls, handling cash, great...
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Graveyard Shift (10PM-6AM)
- Kennewick, WA
- 30+ days ago
- Kennewick, WA
- 30+ days ago
Store 2706030: 5301 W Canal Dr, Kennewick, Washington 99336 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kennewick, WA
Highest Education Level
Customer Service Representatives in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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