Customer Service Representative Jobs in Kennewick, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Speedy Glass in Kennewick has a great opportunity for a full-time Customer Service Representative....
Blood Collection Staff - Customer Service
- Richland, WA (6 miles from Kennewick, WA)
- 3 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 3 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Banking Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 10 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 10 days ago
Banking Customer Service Representative Location: Richland or Spokane, Washington | Full-Time | 9 AM - 6 PM (Rotating Saturdays) Are you passionate about helping people and building lasting relationships...
Bilingual Customer Service Rep. - In Office
- Richland, WA (6 miles from Kennewick, WA)
- 11 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 11 days ago
A LOCAL AND WELL ESTABLISHED MEMBER-OWNED CREDIT UNION HERE IN WASHINGTON IS LOOKING TO BRING ON BILINGUAL CUSTOMER SERVICE REPS TOWARDS THEIR TEAM. THEY HAVE LOCATIONS THEY SUPPORT IN SPOKANE AND...
- Richland, WA (6 miles from Kennewick, WA)
- 16 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 16 days ago
Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...
Retail Customer Service Cashier
- Prosser, WA (24 miles from Kennewick, WA)
- 17 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 17 days ago
Req ID: 463947 Address: 700 Wine Country Rd Prosser, WA, 99350 Benefits: * $16.28 - $17.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Ready to do your best work? Interested in a minimum starting hourly rate of $16.66 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 18 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 18 days ago
A local Credit Union based out of Washington is interested in hiring Bilingual Customer Service Representative to their team onsite in Richland, WA....
Customer Service Representative (Loan Consultant I)
- Kennewick, WA
- 18 days ago
- Kennewick, WA
- 18 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative - Graveyard (10PM-6AM)
- Kennewick, WA
- 20 days ago
- Kennewick, WA
- 20 days ago
Store 2706030: 5301 W Canal Dr, Kennewick, Washington 99336 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
The starting wage for a Customer Service Representative is $24.93 per hour. # Position Purpose/Summary The primary purpose of this position is to provide service to customers by handling a variety of...
Customer Service Representative
- Wallula, WA (16 miles from Kennewick, WA)
- 24 days ago
- Wallula, WA (16 miles from Kennewick, WA)
- 24 days ago
People * Customers * Trust We are currently seeking a highly motivated individual to join our team as a full-time entry-level Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kennewick, WA
Highest Education Level
Customer Service Representatives in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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