Customer Service Representative Jobs in Kennewick, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Richland, WA (6 miles from Kennewick, WA)
- 2 hours ago
- Richland, WA (6 miles from Kennewick, WA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Richland, WA (6 miles from Kennewick, WA)
- 2 hours ago
- Richland, WA (6 miles from Kennewick, WA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services Terms and conditions apply, and benefits may differ depending on location....
Retail Customer Service Cashier
- Prosser, WA (24 miles from Kennewick, WA)
- 5 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 5 days ago
Benefits: $16.28 - $17.00 p/hr Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision...
- Richland, WA (6 miles from Kennewick, WA)
- 6 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Prosser, WA (24 miles from Kennewick, WA)
- 6 days ago
- Prosser, WA (24 miles from Kennewick, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Richland, WA (6 miles from Kennewick, WA)
- 14 days ago
- Richland, WA (6 miles from Kennewick, WA)
- 14 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Ready to do your best work? Interested in a minimum starting hourly rate of $18.00 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Graveyard Shift (10PM-6AM)
- West Richland, WA (11 miles from Kennewick, WA)
- 20 days ago
- West Richland, WA (11 miles from Kennewick, WA)
- 20 days ago
Store 2706624: 1501 Bombing Range, West Richland, Washington 99353 Shift Availability Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Umatilla, OR (21 miles from Kennewick, WA)
- 30+ days ago
- Umatilla, OR (21 miles from Kennewick, WA)
- 30+ days ago
Store 2709663: 1800 6Th Street, Umatilla, Oregon 97882 Shift Availability Flexible Availability Job Type ESSENTIAL DUTIES: The position includes, but is not limited to, the following essential job...
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Speedy Glass in Kennewick has a great opportunity for a full-time Customer Service Representative....
- Richland, WA (6 miles from Kennewick, WA)
- 60+ days ago
- Richland, WA (6 miles from Kennewick, WA)
- 60+ days ago
Wage: $16.66-$17.16 There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Kennewick, WA
Moving to Kennewick, WA? Find some basic demographic data about Kennewick, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Kennewick, WA
Highest Education Level
Customer Service Representatives in Kennewick, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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