Customer Service Representative Jobs in Gig Harbor, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 312 Jobs

Finance Member Consultant II - Customer Service

  • Bainbridge Island, WA (20 miles from Gig Harbor, WA)
  • 8 days ago
  • Bainbridge Island, WA (20 miles from Gig Harbor, WA)
  • 8 days ago

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...

Finance Manager, Digital and Device Customer Service, Device, Digital and Alexa Support Customer Service

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 2 days ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 2 days ago

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and...

Finance Manager, Amazon Customer Service

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 19 days ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 19 days ago

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders...

Salesperson - Customer Service Advisor

  • Kent, WA (24 miles from Gig Harbor, WA)
  • 3 days ago
  • Kent, WA (24 miles from Gig Harbor, WA)
  • 3 days ago

PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - KENT, WA SALESPERSON - CUSTOMER SERVICE ADVISOR: Are you a people person? Do you love building long-lasting relationships? Are you driven...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke

  • Kent, WA (24 miles from Gig Harbor, WA)
  • 4 hours ago
  • Kent, WA (24 miles from Gig Harbor, WA)
  • 4 hours ago

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke HomeStreet Bank - Kent, WA Posted: 7/4/2025 - Expires: 10/2/2025 Job ID: 291399501 Apply Now I have already applied Save...

Customer Service Representative

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 4 hours ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 4 hours ago

Seattle is accepting applications for Customer Service Representatives....

Retail Loss Prevention Customer Service Associate II

  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 6 hours ago
  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 6 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Backend Software Engineer Graduate-Customer Service Platform-2025 Start (BS/MS)

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 9 hours ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 9 hours ago

AboutThe Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with...

Customer Service Representative

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 9 hours ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 9 hours ago

Responsibilities Responsibilties include: Rooms patients including making a patient assessment; collects medical data; documents data for appropriate visit; and assists with the physical exam....

Customer Service Associate - Temporary

  • Des Moines, WA (19 miles from Gig Harbor, WA)
  • 12 hours ago
  • Des Moines, WA (19 miles from Gig Harbor, WA)
  • 12 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Remote or On-site)

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 14 hours ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 14 hours ago

Job Description: Job Title: Customer Service Representative Company: Coupang Inc....

Remote Work

CLUB Customer Service Outfitter Part Time

  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 19 hours ago
  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 19 hours ago

Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...

Retail Customer Service II - 20-34 hours a week

  • Renton, WA (24 miles from Gig Harbor, WA)
  • 23 hours ago
  • Renton, WA (24 miles from Gig Harbor, WA)
  • 23 hours ago

Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...

Full Time - Customer Service Associate - Tool Rental - Opening

  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 1 day ago
  • Lacey, WA (24 miles from Gig Harbor, WA)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...

Senior Customer Service Representative

  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 1 day ago
  • Seattle, WA (24 miles from Gig Harbor, WA)
  • 1 day ago

We have a unique opportunity for a Customer Service Representative, Senior in our Customer Operations Department....

Demographic Data for Gig Harbor, WA

Moving to Gig Harbor, WA? Find some basic demographic data about Gig Harbor, WA below.


Local
National
58,971
1,751
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gig Harbor, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gig Harbor, WA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gig Harbor, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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