Customer Service Representative Jobs in Edmonds, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 238 Jobs

Customer Service Representative

Seattle, WA (13 miles from Edmonds, WA)
6 hours ago

Seattle, WA (13 miles from Edmonds, WA)
6 hours ago

We are in need of an customer service representative that has excellent verbal communication as well as ability to build a rapport with customers. Being bilingual in Spanish and English is a plus....

Contact Center Customer Experience Specialist - Cardmember Services

Seattle, WA (13 miles from Edmonds, WA)
11 hours ago

Seattle, WA (13 miles from Edmonds, WA)
11 hours ago

Contact Center Customer Experience Specialist - Cardmember Services U.S. Bank - Seattle, WA 98194 Posted: 8/20/2025 - Expires: 10/19/2025 Job ID: 292360946 Apply Now I have already applied Save...

Retail Customer Service Associate

Shoreline, WA (4 miles from Edmonds, WA)
11 hours ago

Shoreline, WA (4 miles from Edmonds, WA)
11 hours ago

Retail Customer Service Associate FedEx Office and Print Services Inc - Shoreline, WA Posted: 8/19/2025 - Expires: 11/17/2025 Job ID: 292359334 Apply Now I have already applied Save Job Print...

Security Engineer, Threat Discovery and Detection (TD2), Customer Service Security

Seattle, WA (13 miles from Edmonds, WA)
15 hours ago

Seattle, WA (13 miles from Edmonds, WA)
15 hours ago

Are you passionate about protecting Amazon's customers from emerging cyber threats? Join our team to develop innovative detection capabilities that defend against sophisticated attacks at massive...

Pharmacy Customer Service Assoc. Cert

Lynnwood, WA (4 miles from Edmonds, WA)
15 hours ago

Lynnwood, WA (4 miles from Edmonds, WA)
15 hours ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Customer Service Agent - SEA Airport

Tukwila, WA (18 miles from Edmonds, WA)
17 hours ago

Tukwila, WA (18 miles from Edmonds, WA)
17 hours ago

INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...

Customer Service Representative - Bellevue Clinic

Bellevue, WA (15 miles from Edmonds, WA)
22 hours ago

Bellevue, WA (15 miles from Edmonds, WA)
22 hours ago

Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....

Store Manager (Sales, Customer Service)

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Support Specialist - SeaTac, WA

Seatac, WA (24 miles from Edmonds, WA)
1 day ago

Seatac, WA (24 miles from Edmonds, WA)
1 day ago

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations,...

Entry Level Customer Training Specialist Traveling Customer Service Seattle, WA

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Job Description: The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to...

Program Specialist , Customer Service

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

The Device and Digital Command Center (D2C2) is a global team that supports widespread broken customer experiences within Amazons Device, Digital, and Alexa network. We have sites within India,...

Remote Healthcare Account Liaison Talent Connection Specialist

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Seattle, WA (13 miles from Edmonds, WA)
1 day ago

Embark on a Rewarding Journey as a Healthcare Account Liaison Empowering Lives from Anywhere A New Beginning Awaits Imagine this: your next career chapter isnt just a job it's a journey you...

Remote Work

Customer Account Representative

Port Orchard, WA (20 miles from Edmonds, WA)
1 day ago

Port Orchard, WA (20 miles from Edmonds, WA)
1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $17.34 per hour - $20.40 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service - Self Storage Manager

Lynnwood, WA (4 miles from Edmonds, WA)
1 day ago

Lynnwood, WA (4 miles from Edmonds, WA)
1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $21.25 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

Seattle, WA (13 miles from Edmonds, WA)
2 days ago

Seattle, WA (13 miles from Edmonds, WA)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

View all 238 jobs

Demographic Data for Edmonds, WA

Moving to Edmonds, WA? Find some basic demographic data about Edmonds, WA below.

Median Age

Average Household Income

Home Value vs Household Income in Edmonds, WA

Local

National

Total Population

58,846

Number of Businesses

1,705

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Edmonds, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Edmonds, WA offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Edmonds, WA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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