Customer Service Representative Jobs in Aberdeen, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
What does a Customer Service Representative do?...
Our Mission Serve our community with high value utility services at the lowest practical cost. General Description Under the supervision of the Customer Service Director and Customer Service...
Customer Service Representative
- Hoquiam, WA (5 miles from Aberdeen, WA)
- 10 days ago
- Hoquiam, WA (5 miles from Aberdeen, WA)
- 10 days ago
Service Representative Department/Location: Customer Service / Hoquiam Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status: Full-Time 76-80 Hours Rate...
Retail Loss Prevention Customer Service Associate II
- Aberdeen, WA
- 13 days ago
- Aberdeen, WA
- 13 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Hoquiam, WA (5 miles from Aberdeen, WA)
- 14 days ago
- Hoquiam, WA (5 miles from Aberdeen, WA)
- 14 days ago
Store 2709660: 220 Lincoln Street, Hoquiam, Washington 98550 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
- Montesano, WA (19 miles from Aberdeen, WA)
- 17 days ago
- Montesano, WA (19 miles from Aberdeen, WA)
- 17 days ago
Greets customers, ascertains customers' needs and directs them to the appropriate branch representative. Informs clients of new services and product promotions. Deliver outstanding service in all...
Member Service Representative 1
- Montesano, WA (19 miles from Aberdeen, WA)
- 17 days ago
- Montesano, WA (19 miles from Aberdeen, WA)
- 17 days ago
Join OURCU: Now Hiring a Member Service Representative I in Montesano, WA Deeply rooted in the communities we serve, OURCU is committed to delivering financial services with heart, integrity, and...
LeMay, a Waste Connections Company, is looking for aCustomer Service Representativeto join the team at our location inAberdeen, WA. The schedule for this position will be Monday through Friday 8...
Customer Service Representative - Mobile - Aberdeen Branch
- Aberdeen, WA
- 30+ days ago
- Aberdeen, WA
- 30+ days ago
Job Details Level: Entry Job Location: Aberdeen Branch - Aberdeen, WA Position Type: Full Time Education Level: High School Salary Range: $20.00 - $23.00 Hourly Job Shift: Day Job Category:...
Customer Service Representative - Elma Branch
- Elma, WA (22 miles from Aberdeen, WA)
- 45+ days ago
- Elma, WA (22 miles from Aberdeen, WA)
- 45+ days ago
Job Details Level: Entry Job Location: Elma Branch - Elma, WA Position Type: Full Time Education Level: High School Salary Range: $20.00 - $23.00 Hourly Job Shift: Day Job Category: Banking...
Customer Service Representative - Montesano Branch
- Montesano, WA (19 miles from Aberdeen, WA)
- 45+ days ago
- Montesano, WA (19 miles from Aberdeen, WA)
- 45+ days ago
Job Details Level: Entry Job Location: Montesano Branch - Montesano, WA Position Type: Full Time Education Level: High School Salary Range: $20.00 - $23.00 Hourly Job Shift: Day Job Category:...
Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Demographic Data for Aberdeen, WA
Moving to Aberdeen, WA? Find some basic demographic data about Aberdeen, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Aberdeen, WA
Highest Education Level
Customer Service Representatives in Aberdeen, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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