Customer Service Representative Jobs in Winchester, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
If you are looking to get your foot in the door with a strong company this role is for you! Starting shifts do require one weekend and working the evening shift. Description Handled inbound calls...
Hybrid Part TimeCustomer Assistance Representative - Dulles Airport
- Enterprise Mobility
- Dulles, VA (20 miles from Winchester, VA)
- 16 hours ago
- Dulles, VA (20 miles from Winchester, VA)
- 16 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonBilingual Customer Service Representative
- Gold Medal Environmental - Apple Valley Waste
- Charles Town, WV (17 miles from Winchester, VA)
- 1 day ago
- Charles Town, WV (17 miles from Winchester, VA)
- 1 day ago
Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As...
In PersonCustomer Service Representative - FT
- Avis Budget Group
- Dulles, VA (20 miles from Winchester, VA)
- 5 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 5 days ago
$17.20/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where...
In PersonCustomer Service Representative
- City National Bank
- Martinsburg, WV (23 miles from Winchester, VA)
- 8 days ago
- Martinsburg, WV (23 miles from Winchester, VA)
- 8 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Purcellville, VA (23 miles from Winchester, VA)
- 16 days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 16 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Gold Medal Environmental - Apple Valley Waste
- Charles Town, WV (17 miles from Winchester, VA)
- 23 days ago
- Charles Town, WV (17 miles from Winchester, VA)
- 23 days ago
Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As...
In PersonMember Service Representative Contact Center (Remote, Consumer Loans) Location: Remote (Must live within 60 miles of Winchester, VA or Tidewater, VA) Job Type: Contract-to-Hire (6 Months) Pay:...
Hybrid- Wawa, Inc.
- Inwood, WV (17 miles from Winchester, VA)
- 25 days ago
- Inwood, WV (17 miles from Winchester, VA)
- 25 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonFull Time Assistant Customer Service Manager DLT
- Harris Teeter
- Purcellville, VA (23 miles from Winchester, VA)
- 30+ days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 30+ days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimePosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Rep(01339) - 502 Williamsport Pike
- Domino's
- Martinsburg, WV (23 miles from Winchester, VA)
- 30+ days ago
- Martinsburg, WV (23 miles from Winchester, VA)
- 30+ days ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
In PersonCustomer Service Rep(04393) - 220 Elizabeth Drive
- Domino's Pizza
- Stephens City, VA (9 miles from Winchester, VA)
- 30+ days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 30+ days ago
Company Description Job Description The main functions of the job are: Answering Phones Making Pizzas Prepping, Dating & shelf life Cleaning Qualifications Additional Information
In PersonCustomer Support Representative
- Culligan Water
- Front Royal, VA (16 miles from Winchester, VA)
- 30+ days ago
- Front Royal, VA (16 miles from Winchester, VA)
- 30+ days ago
The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs....
In Person- Horizon Farm Credit
- Winchester, VA
- 45+ days ago
- Winchester, VA
- 45+ days ago
Generally, 2-5+ years of customer service or call center experience. Experience working in a fast-paced environment is a plus....
In PersonDemographic Data for Winchester, VA
Moving to Winchester, VA? Find some basic demographic data about Winchester, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Winchester, VA
Highest Education Level
Customer Service Representatives in Winchester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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