Customer Service Representative Jobs in Winchester, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Aviation Front Desk Customer Service Representative Full Time Job
- Dulles, VA (20 miles from Winchester, VA)
- 5 hours ago
- Dulles, VA (20 miles from Winchester, VA)
- 5 hours ago
If so, this Front Desk Customer Service Representative position with Atlantic Aviation at IAD in Dulles, VA may be perfect for you!...
Customer Service Rep(04393) - 220 Elizabeth Drive
- Stephens City, VA (9 miles from Winchester, VA)
- 15 hours ago
- Stephens City, VA (9 miles from Winchester, VA)
- 15 hours ago
Company Description Job Description The main functions of the job are: Answering Phones Making Pizzas Prepping, Dating & shelf life Cleaning Qualifications Additional Information
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part Time Customer Service Clerk
- Purcellville, VA (23 miles from Winchester, VA)
- 6 days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 6 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designer and bring...
Pharmacy Customer Service Associate
- Strasburg, VA (13 miles from Winchester, VA)
- 10 days ago
- Strasburg, VA (13 miles from Winchester, VA)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Toms Brook, VA (20 miles from Winchester, VA)
- 12 days ago
- Toms Brook, VA (20 miles from Winchester, VA)
- 12 days ago
Req ID: 459435 Address: 1015 Mt. Olive Rd. Tom's Brook, VA, 22660 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Martinsburg, WV (23 miles from Winchester, VA)
- 13 days ago
- Martinsburg, WV (23 miles from Winchester, VA)
- 13 days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Engineer (System Administrator) (ESOM)
- Martinsburg, WV (23 miles from Winchester, VA)
- 13 days ago
- Martinsburg, WV (23 miles from Winchester, VA)
- 13 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Inwood, WV (17 miles from Winchester, VA)
- 15 days ago
- Inwood, WV (17 miles from Winchester, VA)
- 15 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Entry Level Hybrid Customer Service Representative
- Winchester, VA
- 17 days ago
- Winchester, VA
- 17 days ago
You will be responding to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation. You will be: Provide...
Client Services Representative
- Purcellville, VA (23 miles from Winchester, VA)
- 23 days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 23 days ago
Company Description: At Blue Ridge Veterinary Associates, we employ the finest veterinary professionals to deliver high-quality medical services while promoting a culture of compassion and...
Sale Associate / Cashier / Customer Service $17
- Dulles, VA (20 miles from Winchester, VA)
- 29 days ago
- Dulles, VA (20 miles from Winchester, VA)
- 29 days ago
Our location Dulles International Airport is now hiring for a Sales Associate, Full Time and/or Part Time. Starting Salary $17.00 based on experience Great Reasons to Work with Us: Career...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Rep(01351) - 201 N Mildred St
- Ranson, WV (19 miles from Winchester, VA)
- 60+ days ago
- Ranson, WV (19 miles from Winchester, VA)
- 60+ days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Demographic Data for Winchester, VA
Moving to Winchester, VA? Find some basic demographic data about Winchester, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winchester, VA
Highest Education Level
Customer Service Representatives in Winchester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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