Customer Service Representative Jobs in Winchester, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Iad Customer Service Baggage Supervisor
- Dulles, VA (20 miles from Winchester, VA)
- 5 hours ago
- Dulles, VA (20 miles from Winchester, VA)
- 5 hours ago
Specific Duties/Essential Job Functions: (Other duties may be assigned) - Achieve operational performance and functional service activities. - Provide technical guidance, interpret policies and...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Immediate openings for Admin / Customer Service Reps
- Dulles, VA (20 miles from Winchester, VA)
- 1 day ago
- Dulles, VA (20 miles from Winchester, VA)
- 1 day ago
Dynamic team oriented company in business for 45 years seeks motivated individuals for "Team Leader" and Customer Service roles. We offer excellent salaries, health insurance, 401K, Paid Holidays,...
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Strasburg, VA (13 miles from Winchester, VA)
- 2 days ago
- Strasburg, VA (13 miles from Winchester, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Charles Town, WV (17 miles from Winchester, VA)
- 5 days ago
- Charles Town, WV (17 miles from Winchester, VA)
- 5 days ago
Position Overview We are seeking a dedicated and customer-focused Customer Service Representative to be the first point of contact for our clients....
Customer Service Associate - Temporary
- Charles Town, WV (17 miles from Winchester, VA)
- 6 days ago
- Charles Town, WV (17 miles from Winchester, VA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01351) - 201 N Mildred St
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
- Front Royal, VA (16 miles from Winchester, VA)
- 6 days ago
- Front Royal, VA (16 miles from Winchester, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Purcellville, VA (23 miles from Winchester, VA)
- 6 days ago
- Purcellville, VA (23 miles from Winchester, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stephens City, VA (9 miles from Winchester, VA)
- 6 days ago
- Stephens City, VA (9 miles from Winchester, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Eyewear Customer Service/Sales Advisor Part Time
- Winchester, VA
- 6 days ago
- Winchester, VA
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Capon Bridge, WV (20 miles from Winchester, VA)
- 6 days ago
- Capon Bridge, WV (20 miles from Winchester, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
- Ranson, WV (19 miles from Winchester, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Winchester, VA
Moving to Winchester, VA? Find some basic demographic data about Winchester, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winchester, VA
Highest Education Level
Customer Service Representatives in Winchester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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