Customer Service Representative Jobs in Williamsburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Carrollton, VA (21 miles from Williamsburg, VA)
- 17 hours ago
- Carrollton, VA (21 miles from Williamsburg, VA)
- 17 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 450223 Address: USA-VA-Carrollton-13478 Carrollton Blvd Store Code: Store 02562 FRONT END (7233716) Food Lion has been providing an...
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Bilingual Customer Service Specialist (Spanish)
- Yorktown, VA (12 miles from Williamsburg, VA)
- 2 days ago
- Yorktown, VA (12 miles from Williamsburg, VA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Surry, VA (4 miles from Williamsburg, VA)
- 2 days ago
- Surry, VA (4 miles from Williamsburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Windsor, VA (24 miles from Williamsburg, VA)
- 2 days ago
- Windsor, VA (24 miles from Williamsburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 2 days ago
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate 4.3 4.3 out of 5 stars 6619 Richmond Road, Williamsburg, VA 23188 Full-time Chesapeake Bank 19 reviews Full-time Overview: Chesapeake Bank- Join Our Team as a Customer...
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
- Toano, VA (13 miles from Williamsburg, VA)
- 4 days ago
- Toano, VA (13 miles from Williamsburg, VA)
- 4 days ago
VCA Animal Hospitals is looking for an energetic, experienced veterinary Client Service Representative to join our team. Candidates must have a positive attitude, great work ethic, compassion for...
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Hampton, VA (22 miles from Williamsburg, VA)
- 5 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Disputanta, VA (24 miles from Williamsburg, VA)
- 5 days ago
- Disputanta, VA (24 miles from Williamsburg, VA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Customer Service Representative (Loan Consultant II)
- Gloucester, VA (20 miles from Williamsburg, VA)
- 6 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 6 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Gloucester, VA (20 miles from Williamsburg, VA)
- 6 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Williamsburg, VA
Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Williamsburg, VA
Highest Education Level
Customer Service Representatives in Williamsburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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