Customer Service Representative Jobs in Williamsburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Newport News, VA (19 miles from Williamsburg, VA)
- 3 hours ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Jamestown, VA
- 2 days ago
- Jamestown, VA
- 2 days ago
Location Jamestown Job Description: Explore Your Future with Gate City Bank - Jamestown! Are you passionate about delivering exceptional customer service and excited about making a positive impact...
Customer Service - Work at Home
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
About the role: Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across...
Remote Customer Service Representative
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
- Hampton, VA (22 miles from Williamsburg, VA)
- 2 days ago
TEKsystems is hiring customer service representatives for a large financial institution. Candidates must be located within 60 miles of Virginia Beach, VA....
DMV Customer Service Technician (Part-time/wage) - Smithfield 02518
- Isle of Wight, VA (20 miles from Williamsburg, VA)
- 3 days ago
- Isle of Wight, VA (20 miles from Williamsburg, VA)
- 3 days ago
Title: DMV Customer Service Technician (Part-time/wage) - Smithfield 02518 State Role Title: Admin and Office Spec III Hiring Range: $19.72. Prior relevant DMV work experience may increase the...
Sr. Customer Assistance Representative
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
- Gloucester, VA (20 miles from Williamsburg, VA)
- 4 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Rep(06036) - 1933 South Church St.
- Smithfield, VA (14 miles from Williamsburg, VA)
- 5 days ago
- Smithfield, VA (14 miles from Williamsburg, VA)
- 5 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Client Service Representative - Floater (Newport News Branch)
- Newport News, VA (19 miles from Williamsburg, VA)
- 5 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 5 days ago
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services...
Customer Service Associate - Temporary
- Yorktown, VA (12 miles from Williamsburg, VA)
- 6 days ago
- Yorktown, VA (12 miles from Williamsburg, VA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04358) - 12840 Jefferson Avenue
- Newport News, VA (19 miles from Williamsburg, VA)
- 6 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Yorktown, VA (12 miles from Williamsburg, VA)
- 6 days ago
- Yorktown, VA (12 miles from Williamsburg, VA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04320) - 455 D Merrimac Trail
- Williamsburg, VA
- 7 days ago
- Williamsburg, VA
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Newport News, VA (19 miles from Williamsburg, VA)
- 7 days ago
- Newport News, VA (19 miles from Williamsburg, VA)
- 7 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(04321) - 1220-A Richmond Road
- Williamsburg, VA
- 7 days ago
- Williamsburg, VA
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 9 days ago
- Providence Forge, VA (20 miles from Williamsburg, VA)
- 9 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 405471 Address: USA-VA-Providence Forge-9030 Pocahantos Trail Store Code: Store 01422 Front End (7223617) Food Lion has been...
Demographic Data for Williamsburg, VA
Moving to Williamsburg, VA? Find some basic demographic data about Williamsburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Williamsburg, VA
Highest Education Level
Customer Service Representatives in Williamsburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »