Customer Service Representative Jobs in University, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service and Sales Associate
- Charlottesville, VA (7 miles from University, VA)
- 23 days ago
- Charlottesville, VA (7 miles from University, VA)
- 23 days ago
The Customer Service & Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers....
Customer Service Representative (Loan Consultant II)
- Charlottesville, VA (7 miles from University, VA)
- 8 hours ago
- Charlottesville, VA (7 miles from University, VA)
- 8 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(04372) - 344 Stoneridge Dr
- Ruckersville, VA (21 miles from University, VA)
- 3 days ago
- Ruckersville, VA (21 miles from University, VA)
- 3 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Part Time Customer Service Clerk
- Charlottesville, VA (7 miles from University, VA)
- 4 days ago
- Charlottesville, VA (7 miles from University, VA)
- 4 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
02760-DMV Customer Service Technician-Waynesboro CSC
- Waynesboro, VA (17 miles from University, VA)
- 7 days ago
- Waynesboro, VA (17 miles from University, VA)
- 7 days ago
Title: 02760-DMV Customer Service Technician-Waynesboro CSC State Role Title: Office and Administrative Support Occupations Hiring Range: $19.72/hour Pay Band: 3 Agency: Department of Motor...
Customer Service Associate - Work From Home
- Waynesboro, VA (17 miles from University, VA)
- 8 days ago
- Waynesboro, VA (17 miles from University, VA)
- 8 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at...
Remote WorkRetail Customer Service Associate
- Charlottesville, VA (7 miles from University, VA)
- 9 days ago
- Charlottesville, VA (7 miles from University, VA)
- 9 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Technician- BSW
- Charlottesville, VA (7 miles from University, VA)
- 13 days ago
- Charlottesville, VA (7 miles from University, VA)
- 13 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
- Palmyra, VA (21 miles from University, VA)
- 14 days ago
- Palmyra, VA (21 miles from University, VA)
- 14 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 323151 Address: USA-VA-Palmyra-264 Turkeysag Trail Unita Store Code: Store 00959 Front End (7217466) Food Lion has been providing an...
Customer Service Engineer II - Charlottesville, VA
- Charlottesville, VA (7 miles from University, VA)
- 15 days ago
- Charlottesville, VA (7 miles from University, VA)
- 15 days ago
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality....
Customer Service Rep(04337) - 14809 Spotswood Trl.
- Elkton, VA (24 miles from University, VA)
- 17 days ago
- Elkton, VA (24 miles from University, VA)
- 17 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Customer Service Rep(06008) - 2927 Stuarts Draft Hwy
- Stuarts Draft, VA (23 miles from University, VA)
- 17 days ago
- Stuarts Draft, VA (23 miles from University, VA)
- 17 days ago
Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...
Customer Service Attendant II - Smith Center Front Desk
- Charlottesville, VA (7 miles from University, VA)
- 20 days ago
- Charlottesville, VA (7 miles from University, VA)
- 20 days ago
This Customer Service Attendant II performs in a responsible facility and program management role at the Smith Aquatic & Fitness Center Front Desk to include, but not limited to, assisting in the...
Customer Service Attendant II - Smith Center Front Desk
- Charlottesville, VA (8 miles from University, VA)
- 21 days ago
- Charlottesville, VA (8 miles from University, VA)
- 21 days ago
This Customer Service Attendant II performs in a responsible facility and program management role at the Smith Aquatic & Fitness Center Front Desk to include, but not limited to, assisting in...
- Stanardsville, VA (24 miles from University, VA)
- 21 days ago
- Stanardsville, VA (24 miles from University, VA)
- 21 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Demographic Data for University, VA
Moving to University, VA? Find some basic demographic data about University, VA below.
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Salary for Customer Service Representative Jobs in University, VA
Highest Education Level
Customer Service Representatives in University, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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