Customer Service Representative Jobs in Tysons Corner, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 186 Jobs

Customer Service Advisor

  • Flagship Car Wash
  • Sterling, VA (11 miles from Tysons Corner, VA)
  • 1 hour ago
  • Sterling, VA (11 miles from Tysons Corner, VA)
  • 1 hour ago

Customer Service Advisor Company: Flagship Car Wash Location: Sterling, VA Posted: May 31, 2026 Apply Report job Description: Customer Service Advisor Job Category: Ops Requisition Number:...

In Person

Customer Service Representative

  • Intrepid
  • McLean, VA (3 miles from Tysons Corner, VA)
  • 2 hours ago
  • McLean, VA (3 miles from Tysons Corner, VA)
  • 2 hours ago

Job Requirements McLean, VA Top Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description As the Customer Service Representative...

In Person

Customer Service Representative at F1rst Residences

  • JBG Smith
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 3 hours ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 3 hours ago

WHO WE ARE JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Bethesda, MD (6 miles from Tysons Corner, VA)
  • 6 hours ago
  • Bethesda, MD (6 miles from Tysons Corner, VA)
  • 6 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Engineer VACO (VA ESOM)

  • IT Concepts, Inc.
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 6 hours ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 6 hours ago

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...

In Person

Customer Service Tech II (IT Support Technician)

  • System One
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 8 hours ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 8 hours ago

Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...

In Person

Customer Service Tech II (IT Support Tech)

  • System One
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 10 hours ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 10 hours ago

Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...

In Person

Customer Service Consultant

  • Caliber Collision
  • Arlington, VA (8 miles from Tysons Corner, VA)
  • 17 hours ago
  • Arlington, VA (8 miles from Tysons Corner, VA)
  • 17 hours ago

Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...

In Person

Manager, Claims Intake Customer Service

  • Genworth Financial
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 18 hours ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 18 hours ago

The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs)....

Remote

Customer Service Representative - Best Friends Pet Hotel

  • Best Friends Pet Care
  • Gaithersburg, MD (12 miles from Tysons Corner, VA)
  • 18 hours ago
  • Gaithersburg, MD (12 miles from Tysons Corner, VA)
  • 18 hours ago

Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

In Person

Sub Shop Customer Service

  • Wegmans Food Markets
  • Columbia, MD (24 miles from Tysons Corner, VA)
  • 18 hours ago
  • Columbia, MD (24 miles from Tysons Corner, VA)
  • 18 hours ago

Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other...

In Person

Customer Care Specialist

  • Saia
  • Laurel, MD (20 miles from Tysons Corner, VA)
  • 1 day ago
  • Laurel, MD (20 miles from Tysons Corner, VA)
  • 1 day ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...

In Person

Customer Service Representative

  • U-Haul
  • Takoma Park, MD (11 miles from Tysons Corner, VA)
  • 1 day ago
  • Takoma Park, MD (11 miles from Tysons Corner, VA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Client Service Representative

  • VCA Animal Hospitals
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 1 day ago
  • Washington, DC (11 miles from Tysons Corner, VA)
  • 1 day ago

Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...

In Person

Seasonal Customer Service Representative - Montgomery Mall

  • Nordstrom
  • Bethesda, MD (6 miles from Tysons Corner, VA)
  • 1 day ago
  • Bethesda, MD (6 miles from Tysons Corner, VA)
  • 1 day ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

In Person Temporary

Demographic Data for Tysons Corner, VA

Moving to Tysons Corner, VA? Find some basic demographic data about Tysons Corner, VA below.


Local
National
8,631,637
205,142

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tysons Corner, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tysons Corner, VA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tysons Corner, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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