Customer Service Representative Jobs in Stuarts Draft, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 21 Jobs

DMV Customer Service Technician (Hourly/Wage), Staunton CSC, Pos. No. 02651 & 02646

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 3 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 3 days ago

Title: DMV Customer Service Technician (Hourly/Wage), Staunton CSC, Pos. No. 02651 & 02646 State Role Title: Admin & Office Spec III Hiring Range: $19.72/Hour - Commensurate with DMV Experience...

Customer Service Rep(04374) - 1157 Jefferson Hwy

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 5 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 5 days ago

Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...

Customer Service Associate

  • Verona, VA (13 miles from Stuarts Draft, VA)
  • 5 days ago
  • Verona, VA (13 miles from Stuarts Draft, VA)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04245) - 283 N. Central Ave

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 6 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 6 days ago

Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...

Customer Service Rep(06015) - 630 N Main St.

  • Bridgewater, VA (24 miles from Stuarts Draft, VA)
  • 7 days ago
  • Bridgewater, VA (24 miles from Stuarts Draft, VA)
  • 7 days ago

Company Description We are a locally owned company dedicated to our team members and our community. Commonwealth Pizza is proud to be a franchise of Domino's Pizza and is committed to providing...

PFB Customer Service Resolution Specialist

  • University, VA (23 miles from Stuarts Draft, VA)
  • 10 days ago
  • University, VA (23 miles from Stuarts Draft, VA)
  • 10 days ago

Resolves patient responsibility balances through proven debt collection techniques....

FT Customer Service Leader

  • Stuarts Draft, VA
  • 10 days ago
  • Stuarts Draft, VA
  • 10 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440029 Address: USA-VA-Stuarts Draft-20 Windmill Square Store Code: Store 00438 Front End (7210323) Food Lion has been providing an...

Customer Service Representative, Full or Part Time

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 10 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 10 days ago

Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 15 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 15 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Service Associate

  • Waynesboro, VA (10 miles from Stuarts Draft, VA)
  • 19 days ago
  • Waynesboro, VA (10 miles from Stuarts Draft, VA)
  • 19 days ago

Join our team and live the Ollie-tude!: (Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity,...

Lead Customer Service Representative

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 22 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 22 days ago

Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Cashier

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 28 days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 28 days ago

Req ID: 459640 Address: 3499 Lee Jackson Highway Staunton, VA, 24401 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...

Customer Service Representative PFS

  • University, VA (23 miles from Stuarts Draft, VA)
  • 29 days ago
  • University, VA (23 miles from Stuarts Draft, VA)
  • 29 days ago

Knowledge of Fair Debt Collection Act. Specialized courses or seminars over and above high school that are directly related to collections, medical field, hospital business office setting....

Senior Member Service Representative - Contact Center

  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 30+ days ago
  • Staunton, VA (8 miles from Stuarts Draft, VA)
  • 30+ days ago

Mission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into...

Store Customer Service Specialist

  • Waynesboro, VA (10 miles from Stuarts Draft, VA)
  • 30+ days ago
  • Waynesboro, VA (10 miles from Stuarts Draft, VA)
  • 30+ days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Stuarts Draft, VA

Moving to Stuarts Draft, VA? Find some basic demographic data about Stuarts Draft, VA below.


Local
National
11,269
176
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Stuarts Draft, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Stuarts Draft, VA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Stuarts Draft, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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