Customer Service Representative Jobs in Stafford, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Bryans Road, MD (24 miles from Stafford, VA)
- 5 hours ago
- Bryans Road, MD (24 miles from Stafford, VA)
- 5 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 439115 Address: USA-MD-Bryans Road-2960 Marshall Hall Rd Store Code: Store 01316 Front End (7221380) Food Lion has been providing an...
Member Service Representative (Full-Time) - Garrisonville
- Stafford, VA
- 1 day ago
- Stafford, VA
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA,...
- Fredericksburg, VA (8 miles from Stafford, VA)
- 2 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 2 days ago
TEXT "GOMILES" to ... to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding...
Bilingual Customer Service Specialist (Spanish)
- Dale City, VA (17 miles from Stafford, VA)
- 4 days ago
- Dale City, VA (17 miles from Stafford, VA)
- 4 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Lorton, VA (22 miles from Stafford, VA)
- 4 days ago
- Lorton, VA (22 miles from Stafford, VA)
- 4 days ago
Schedule: Monday-Friday 8am-5pm Pay rate: $24/hour with weekly pay on Fridays A Customer Service Representatives primary duty is to answer the phone and support customers....
Pharmacy Customer Service Associate
- Lorton, VA (22 miles from Stafford, VA)
- 4 days ago
- Lorton, VA (22 miles from Stafford, VA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Property and Casualty License required
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1....
Customer Service Representative (Insurance)
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
To provide day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1....
Customer Service Representative (Loan Consultant II)
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 5 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(04323) - 10817 Tidewater Trail Suite C-175
- Fredericksburg, VA (8 miles from Stafford, VA)
- 6 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 6 days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative (Loan Consultant II)
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Fredericksburg-DMV Customer Service Generalist # 02060
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 7 days ago
Title: Fredericksburg-DMV Customer Service Generalist # 02060 State Role Title: Admin and Office Spec III Hiring Range: $41,000/year Pay Band: 3 Agency: Department of Motor Vehicles Location:...
Customer Care Representative (ONSITE)
- Fredericksburg, VA (8 miles from Stafford, VA)
- 9 days ago
- Fredericksburg, VA (8 miles from Stafford, VA)
- 9 days ago
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global...
- Quantico, VA (12 miles from Stafford, VA)
- 10 days ago
- Quantico, VA (12 miles from Stafford, VA)
- 10 days ago
To assist in Customer Service with day-to-day operation of the Support Center by answering member, customer, and donor calls, and processing requests in a timely, professional, and efficient...
Demographic Data for Stafford, VA
Moving to Stafford, VA? Find some basic demographic data about Stafford, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Stafford, VA
Highest Education Level
Customer Service Representatives in Stafford, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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