Customer Service Representative Jobs in Reston, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (12 miles from Reston, VA)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (12 miles from Reston, VA)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Remote Customer Service Representative
- Arlington, VA (14 miles from Reston, VA)
- moments ago
- Arlington, VA (14 miles from Reston, VA)
- moments ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (14 miles from Reston, VA)
- moments ago
- Arlington, VA (14 miles from Reston, VA)
- moments ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Berwyn Heights, MD (22 miles from Reston, VA)
- 1 hour ago
- Berwyn Heights, MD (22 miles from Reston, VA)
- 1 hour ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Sales & Customer Service Associate - Part Time
- Arlington, VA (14 miles from Reston, VA)
- 8 hours ago
- Arlington, VA (14 miles from Reston, VA)
- 8 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Sales & Customer Service Associate - Full Time
- Rockville, MD (13 miles from Reston, VA)
- 8 hours ago
- Rockville, MD (13 miles from Reston, VA)
- 8 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Federal Account Liaison- Vaccines
- Washington, DC (17 miles from Reston, VA)
- 15 hours ago
- Washington, DC (17 miles from Reston, VA)
- 15 hours ago
Job Title: Federal Account Liaison- Vaccines Location : Us Remote/Field About the Job This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs,...
Remote Work- Ashburn, VA (9 miles from Reston, VA)
- 15 hours ago
- Ashburn, VA (9 miles from Reston, VA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (12 miles from Reston, VA)
- 16 hours ago
- Falls Church, VA (12 miles from Reston, VA)
- 16 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (13 miles from Reston, VA)
- 1 day ago
- Rockville, MD (13 miles from Reston, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06064) - 26437 Ridge Rd
- Damascus, MD (23 miles from Reston, VA)
- 1 day ago
- Damascus, MD (23 miles from Reston, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06067) - 15530 Old Columbia Pike
- Burtonsville, MD (24 miles from Reston, VA)
- 1 day ago
- Burtonsville, MD (24 miles from Reston, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Eyewear Customer Service/Sales Advisor
- Washington, DC (17 miles from Reston, VA)
- 2 days ago
- Washington, DC (17 miles from Reston, VA)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC
- Arlington, VA (14 miles from Reston, VA)
- 2 days ago
- Arlington, VA (14 miles from Reston, VA)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with DMV Experience...
Demographic Data for Reston, VA
Moving to Reston, VA? Find some basic demographic data about Reston, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Reston, VA
Highest Education Level
Customer Service Representatives in Reston, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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