Customer Service Representative Jobs in Quantico, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist Sr - Commercial HVAC
- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
resolution....
Remote Customer Service Representative - Facility Maintenance Services
- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote Work- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
- Fairfax, VA (22 miles from Quantico, VA)
- 7 hours ago
Customer Service Agent George Mason University, United States about 7 hours ago Location: Fairfax, VIRGINIA Deadline: ; Department: Regional Campuses - Freedom Aquatic & Fitness Center...
Eyewear Customer Service/Sales Advisor
- Chantilly, VA (22 miles from Quantico, VA)
- 10 hours ago
- Chantilly, VA (22 miles from Quantico, VA)
- 10 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(04373) - 7839-d Rolling Rd
- Springfield, VA (17 miles from Quantico, VA)
- 10 hours ago
- Springfield, VA (17 miles from Quantico, VA)
- 10 hours ago
Company Description Job Description Must be able to answer telephones and take orders with reasonable accomidations. Must be friendly, polite, professional and punctual. Qualifications Additional...
Customer Service Shift Supervisor George Mason University
- Manassas, VA (14 miles from Quantico, VA)
- 15 hours ago
- Manassas, VA (14 miles from Quantico, VA)
- 15 hours ago
Department: Regional Campuses Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Option 1: Early weekday morning shifts (4:45am-10am) Option 2:...
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Chantilly, VA (22 miles from Quantico, VA)
- 18 hours ago
- Chantilly, VA (22 miles from Quantico, VA)
- 18 hours ago
Scope This position serves as an entry level customer service representative within the CSC....
Bilingual Customer Service Specialist (Spanish)
- Chantilly, VA (22 miles from Quantico, VA)
- 1 day ago
- Chantilly, VA (22 miles from Quantico, VA)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Automotive Customer Service Advisor
- Woodbridge, VA (9 miles from Quantico, VA)
- 1 day ago
- Woodbridge, VA (9 miles from Quantico, VA)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Centreville, VA (20 miles from Quantico, VA)
- 1 day ago
- Centreville, VA (20 miles from Quantico, VA)
- 1 day ago
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments;...
Automotive Customer Service Representative
- Centreville, VA (20 miles from Quantico, VA)
- 1 day ago
- Centreville, VA (20 miles from Quantico, VA)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Agent George Mason University
- Manassas, VA (14 miles from Quantico, VA)
- 1 day ago
- Manassas, VA (14 miles from Quantico, VA)
- 1 day ago
Department: Regional Campuses - Freedom Aquatic & Fitness Center Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Varies Option 1: Early weekday...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Sudley Springs, VA (17 miles from Quantico, VA)
- 2 days ago
- Sudley Springs, VA (17 miles from Quantico, VA)
- 2 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Remote WorkResident Support Specialist, Customer Service
- Fairfax, VA (22 miles from Quantico, VA)
- 2 days ago
- Fairfax, VA (22 miles from Quantico, VA)
- 2 days ago
Description Job Overview: The Resident Support Specialist is part of the regional operations team and is responsible for execution of processes in support of the property management team and...
- Woodbridge, VA (9 miles from Quantico, VA)
- 2 days ago
- Woodbridge, VA (9 miles from Quantico, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Quantico, VA
Moving to Quantico, VA? Find some basic demographic data about Quantico, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Quantico, VA
Highest Education Level
Customer Service Representatives in Quantico, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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