Customer Service Representative Jobs in Powhatan, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 102 Jobs

Guest Service Representative, Customer Service

  • Midlothian, VA (16 miles from Powhatan, VA)
  • 2 hours ago
  • Midlothian, VA (16 miles from Powhatan, VA)
  • 2 hours ago

Benefits: Employee discounts Flexible schedule Free food & snacks Free uniforms Training & development Company parties At Nothing Bundt Cakes, we refer to our Guest Service Representative as Joy...

Customer Service Center Generalist - Richmond District, Mult-Hire/Multi-Location

  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 hours ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 hours ago

Title: Customer Service Center Generalist - Richmond District, Mult-Hire/Multi-Location State Role Title: Admin and Office Spec III Hiring Range: $41,000.00 Pay Band: 3 Agency: Department of Motor...

Client Service Specialist-Apartments.com

  • Richmond, VA (21 miles from Powhatan, VA)
  • 3 hours ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 3 hours ago

Client Service Specialist-Apartments.com Job Description Client Service Support-Apartments Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential...

Customer Advocate

  • Midlothian, VA (16 miles from Powhatan, VA)
  • 13 hours ago
  • Midlothian, VA (16 miles from Powhatan, VA)
  • 13 hours ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Care Specialist

  • Richmond, VA (21 miles from Powhatan, VA)
  • 14 hours ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 14 hours ago

We are looking for a Customer Support Specialist to deliver outstanding service by assisting customers with account-related inquiries, resolving issues, and ensuring a smooth customer experience....

Customer Care Specialist - Second Shift

  • Richmond, VA (21 miles from Powhatan, VA)
  • 23 hours ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 23 hours ago

Skills and Requirements 4 years of call center experience, responsible for answering inbound calls Dispatch experience null We are a company committed to creating diverse and inclusive environments...

Part-time Senior Registered Client Service Associate

  • Richmond, VA (21 miles from Powhatan, VA)
  • 23 hours ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 23 hours ago

Part-time Senior Registered Client Service Associate locations Richmond, Virginia - United States time type Full time posted on Posted Today job requisition id R-0004123 Job Description Job...

Customer Service Rep(04263) - 9451 Amberdale Drive

  • Chesterfield, VA (20 miles from Powhatan, VA)
  • 1 day ago
  • Chesterfield, VA (20 miles from Powhatan, VA)
  • 1 day ago

Company Description Job Description SMILING FACES WANTED!! We are looking for friendly people with great communication skills to be the smiling face of our business. We have great opportunities...

Restaurant Customer Service Team Member

  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago

Pay: $12 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...

Customer Service Representative (Part Time)

  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago

Join us and grow your career with our retail team as a customer service representative....

Customer Service Specialist

  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago

RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading logistics company located in Richmond, VA. Shifts: 9 am – 5:30 pm Monday-Friday...

Client Services Representative 2

  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago

To be eligible for this position, you must reside in the same country where the job is located. Position Purpose: Under guidance, responsible for filling out, submitting, and maintaining state...

Customer Service Registrar

  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 1 day ago

Description Schedule: Monday - Friday 5:30am-2pm Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization...

Customer Service Representative

  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 days ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

CLUB Customer Service Outfitter PT

  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 days ago
  • Richmond, VA (21 miles from Powhatan, VA)
  • 2 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Demographic Data for Powhatan, VA

Moving to Powhatan, VA? Find some basic demographic data about Powhatan, VA below.


Local
National
27,015
678
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Powhatan, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Powhatan, VA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Powhatan, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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