Customer Service Representative Jobs in Montpelier, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent 4 day work week
- Richmond, VA (18 miles from Montpelier, VA)
- 15 hours ago
- Richmond, VA (18 miles from Montpelier, VA)
- 15 hours ago
RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shift: 7:00 am-5:30 pm Friday, Saturday,...
Customer Service Consultant - Richmond (Remote)
- Richmond, VA (18 miles from Montpelier, VA)
- 22 hours ago
- Richmond, VA (18 miles from Montpelier, VA)
- 22 hours ago
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Richmond, VA (18 miles from Montpelier, VA)
- 23 hours ago
- Richmond, VA (18 miles from Montpelier, VA)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Richmond, VA (18 miles from Montpelier, VA)
- 23 hours ago
- Richmond, VA (18 miles from Montpelier, VA)
- 23 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(06196) - 6376 Jefferson Davis Hwy
- Thornburg, VA (22 miles from Montpelier, VA)
- 1 day ago
- Thornburg, VA (22 miles from Montpelier, VA)
- 1 day ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Retail Associate Customer Service
- Glen Allen, VA (14 miles from Montpelier, VA)
- 1 day ago
- Glen Allen, VA (14 miles from Montpelier, VA)
- 1 day ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Customer Service Agent 1st shift
- Richmond, VA (18 miles from Montpelier, VA)
- 1 day ago
- Richmond, VA (18 miles from Montpelier, VA)
- 1 day ago
RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shifts: 8:30 am – 5 pm Monday-Friday...
- Richmond, VA (23 miles from Montpelier, VA)
- 1 day ago
- Richmond, VA (23 miles from Montpelier, VA)
- 1 day ago
Requisition ID: 891899 Store # : E01330 Ops - Customer Svc - Admin RichS Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are...
Customer Service Rep(06109) - 17489 Patriot Hwy
- Ruther Glen, VA (15 miles from Montpelier, VA)
- 2 days ago
- Ruther Glen, VA (15 miles from Montpelier, VA)
- 2 days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(08094) - 16631 Mountain Road
- Montpelier, VA
- 3 days ago
- Montpelier, VA
- 3 days ago
Company Description Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
- Richmond, VA (18 miles from Montpelier, VA)
- 3 days ago
- Richmond, VA (18 miles from Montpelier, VA)
- 3 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Medical Screener - Reception Technician (Customer Service)
- Richmond, VA (18 miles from Montpelier, VA)
- 3 days ago
- Richmond, VA (18 miles from Montpelier, VA)
- 3 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
- Richmond, VA (18 miles from Montpelier, VA)
- 4 days ago
- Richmond, VA (18 miles from Montpelier, VA)
- 4 days ago
We are looking for a Customer Support Specialist to deliver outstanding service by assisting customers with account-related inquiries, resolving issues, and ensuring a smooth customer experience....
Retail Customer Service Associate
- Richmond, VA (15 miles from Montpelier, VA)
- 4 days ago
- Richmond, VA (15 miles from Montpelier, VA)
- 4 days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative Richmond
- Richmond, VA (18 miles from Montpelier, VA)
- 5 days ago
- Richmond, VA (18 miles from Montpelier, VA)
- 5 days ago
Job Description:The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management...
Demographic Data for Montpelier, VA
Moving to Montpelier, VA? Find some basic demographic data about Montpelier, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Montpelier, VA
Highest Education Level
Customer Service Representatives in Montpelier, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Typing
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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