Customer Service Representative Jobs in Mechanicsville, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 108 Jobs

Retail Customer Service Associate

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 hours ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service - Donor Support Technician

  • Henrico, VA (5 miles from Mechanicsville, VA)
  • 3 hours ago
  • Henrico, VA (5 miles from Mechanicsville, VA)
  • 3 hours ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Rep(08092) - 7410 Cooper Tavern Rd

  • Quinton, VA (8 miles from Mechanicsville, VA)
  • 14 hours ago
  • Quinton, VA (8 miles from Mechanicsville, VA)
  • 14 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pharmacy Customer Service Associate

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Greeter - Emerald Club

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago

Overview Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated...

DMV Customer Service Generalist - Courtland 02228

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 1 day ago

Title: DMV Customer Service Generalist - Courtland 02228 State Role Title: Admin and Office Spec III Hiring Range: Starting at $41,000. Prior relevant DMV experience may increase the salary up to...

Customer Service Representative - Work From Home

  • Hopewell, VA (23 miles from Mechanicsville, VA)
  • 1 day ago
  • Hopewell, VA (23 miles from Mechanicsville, VA)
  • 1 day ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Associate

  • Richmond, VA (12 miles from Mechanicsville, VA)
  • 2 days ago
  • Richmond, VA (12 miles from Mechanicsville, VA)
  • 2 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Representative II, Customer Service Ops

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 2 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Representative

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 days ago

The Customer Service Representative will empower churches, individuals, and partners to thrive in their mission involvement by providing them with essential resources, valuable information, and strategic...

Surety Client Service Specialist

  • Glen Allen, VA (14 miles from Mechanicsville, VA)
  • 3 days ago
  • Glen Allen, VA (14 miles from Mechanicsville, VA)
  • 3 days ago

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people....

DMV Customer Service Technician (Hourly/Wage), Warrenton CSC, Pos. No. 02653 & 02753

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 3 days ago

Title: DMV Customer Service Technician (Hourly/Wage), Warrenton CSC, Pos. No. 02653 & 02753 State Role Title: Admin & Office Spec III Hiring Range: $19.72/Hour - Commensurate with DMV Experience...

Retail Associate Customer Service

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 4 days ago

Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...

Customer Service Rep(04396) - 14834 Hull Street Road

  • Chesterfield, VA (23 miles from Mechanicsville, VA)
  • 4 days ago
  • Chesterfield, VA (23 miles from Mechanicsville, VA)
  • 4 days ago

Customer Service Rep(04396) - 14834 Hull Street Road 3.4 3.4 out of 5 stars 14834 Hull Street Road, Chesterfield, VA 23832 Job Description SMILING FACES WANTED!! We are looking for friendly people...

Customer Service Agent 4 day work week

  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 5 days ago
  • Richmond, VA (15 miles from Mechanicsville, VA)
  • 5 days ago

RemX has an immediate opening for Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA. Shift: 7:00 am-5:30 pm Friday, Saturday,...

Demographic Data for Mechanicsville, VA

Moving to Mechanicsville, VA? Find some basic demographic data about Mechanicsville, VA below.


Local
National
70,561
1,617
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mechanicsville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mechanicsville, VA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mechanicsville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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