Customer Service Representative Jobs in Mclean, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commercial Service Coordinator
- Mallick Plumbing & Heating
- Gaithersburg, MD (16 miles from Mclean, VA)
- 11 hours ago
- Mallick Plumbing & Heating
- Gaithersburg, MD (16 miles from Mclean, VA)
- 11 hours ago
Our Team isn’t just made up of plumbers - we are sanitary specialists, assisting community members, families and businesses with their plumbing troubles. As a Montgomery County Small Business, we...
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 2 days ago
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 2 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Front Desk / Customer Service Representative
- Ashburn, VA (19 miles from Mclean, VA)
- 4 hours ago
- Ashburn, VA (19 miles from Mclean, VA)
- 4 hours ago
Front Desk / Customer Service Representative $20/hr. Starting Guarantee Our mission is to deliver the dream of flight!...
Mt. Vernon Member Service Representative I
- Alexandria, VA (9 miles from Mclean, VA)
- 7 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 7 hours ago
Why Join Apple? At Apple Federal Credit Union, we’re more than a financial institution; we’re a community-focused organization powered by passionate people. With 24 branches across Northern...
Part Time Customer Service Delivery Driver- Alexandriay Driver-Alexandria
- Alexandria, VA (9 miles from Mclean, VA)
- 8 hours ago
- Alexandria, VA (9 miles from Mclean, VA)
- 8 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Part Time Customer Service Clerk
- Falls Church, VA (4 miles from Mclean, VA)
- 8 hours ago
- Falls Church, VA (4 miles from Mclean, VA)
- 8 hours ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative, $26/hr
- Rockville, MD (10 miles from Mclean, VA)
- 11 hours ago
- Rockville, MD (10 miles from Mclean, VA)
- 11 hours ago
Our client is seeking an onsite Customer Service Representative to join their Rockville, MD team and provide exceptional customer service and deliver premier participant experience....
Customer Service Representative
- Laurel, MD (18 miles from Mclean, VA)
- 11 hours ago
- Laurel, MD (18 miles from Mclean, VA)
- 11 hours ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
- Arlington, VA (4 miles from Mclean, VA)
- 11 hours ago
- Arlington, VA (4 miles from Mclean, VA)
- 11 hours ago
Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...
Customer Service Representative
- Woodbridge, VA (22 miles from Mclean, VA)
- 12 hours ago
- Woodbridge, VA (22 miles from Mclean, VA)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Centreville, VA (17 miles from Mclean, VA)
- 15 hours ago
- Centreville, VA (17 miles from Mclean, VA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Laurel, MD (18 miles from Mclean, VA)
- 18 hours ago
- Laurel, MD (18 miles from Mclean, VA)
- 18 hours ago
Description Job Title: GreenDrop Attendant Pay Range: Our starting pay ranges from $16.00 to $20.00 Savers Benefits Geographic & job eligibility rules may
Supply Chain Customer Service Rep
- Washington, DC (7 miles from Mclean, VA)
- 23 hours ago
- Washington, DC (7 miles from Mclean, VA)
- 23 hours ago
General Summary of Position The incumbent in this position performs data entry and a variety of general administrative clerical duties in receiving and the storeroom. These functions are performed...
Customer Support Representative II, Day Shift, Volunteer Services
- Rockville, MD (10 miles from Mclean, VA)
- 1 day ago
- Rockville, MD (10 miles from Mclean, VA)
- 1 day ago
Shady Grove Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Fairfax, VA (15 miles from Mclean, VA)
- 1 day ago
- Fairfax, VA (15 miles from Mclean, VA)
- 1 day ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mclean, VA
Highest Education Level
Customer Service Representatives in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »