Customer Service Representative Jobs in Mclean, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (2 miles from Mclean, VA)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Customer Service Specialist - TS/SCI with Poly
- Annapolis Junction, MD (24 miles from Mclean, VA)
- 5 days ago
- Annapolis Junction, MD (24 miles from Mclean, VA)
- 5 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
Customer Service Advisor Float - Clarksburg
- Damascus, MD (24 miles from Mclean, VA)
- moments ago
- Damascus, MD (24 miles from Mclean, VA)
- moments ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative- Fair Lakes 0441
- Fairfax, VA (15 miles from Mclean, VA)
- moments ago
- Fairfax, VA (15 miles from Mclean, VA)
- moments ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Remote Customer Service Representative
- Arlington, VA (4 miles from Mclean, VA)
- moments ago
- Arlington, VA (4 miles from Mclean, VA)
- moments ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (4 miles from Mclean, VA)
- moments ago
- Arlington, VA (4 miles from Mclean, VA)
- moments ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Berwyn Heights, MD (13 miles from Mclean, VA)
- 1 hour ago
- Berwyn Heights, MD (13 miles from Mclean, VA)
- 1 hour ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Sales & Customer Service Associate - Part Time
- Arlington, VA (4 miles from Mclean, VA)
- 8 hours ago
- Arlington, VA (4 miles from Mclean, VA)
- 8 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Sales & Customer Service Associate - Full Time
- Rockville, MD (10 miles from Mclean, VA)
- 8 hours ago
- Rockville, MD (10 miles from Mclean, VA)
- 8 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Federal Account Liaison- Vaccines
- Washington, DC (7 miles from Mclean, VA)
- 15 hours ago
- Washington, DC (7 miles from Mclean, VA)
- 15 hours ago
Job Title: Federal Account Liaison- Vaccines Location : Us Remote/Field About the Job This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs,...
Remote Work- Ashburn, VA (19 miles from Mclean, VA)
- 15 hours ago
- Ashburn, VA (19 miles from Mclean, VA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (4 miles from Mclean, VA)
- 16 hours ago
- Falls Church, VA (4 miles from Mclean, VA)
- 16 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (10 miles from Mclean, VA)
- 1 day ago
- Rockville, MD (10 miles from Mclean, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06064) - 26437 Ridge Rd
- Damascus, MD (24 miles from Mclean, VA)
- 1 day ago
- Damascus, MD (24 miles from Mclean, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Rep(06067) - 15530 Old Columbia Pike
- Burtonsville, MD (17 miles from Mclean, VA)
- 1 day ago
- Burtonsville, MD (17 miles from Mclean, VA)
- 1 day ago
You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Mclean, VA
Moving to Mclean, VA? Find some basic demographic data about Mclean, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mclean, VA
Highest Education Level
Customer Service Representatives in Mclean, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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