Customer Service Representative Jobs in Mcgaheysville, VA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 52 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Charlottesville, VA (22 miles from Mcgaheysville, VA)
  • 12 days ago
  • Charlottesville, VA (22 miles from Mcgaheysville, VA)
  • 12 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Sales Representative

  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 6 days ago
  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 6 days ago

6055 - Harrisonburg - 2587 S Main Street, Harrisonburg, Virginia, 22801 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Sales Consultant - Customer Service

  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 30+ days ago
  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 30+ days ago

6055 - Harrisonburg - 2587 S Main Street, Harrisonburg, Virginia, 22801 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Amazon Locker+ Customer Service Associate

  • Crozet, VA (17 miles from Mcgaheysville, VA)
  • 5 hours ago
  • Crozet, VA (17 miles from Mcgaheysville, VA)
  • 5 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago
  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago

Store 2723210: 636 Greenville Ave, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago
  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago

Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago
  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 18 hours ago

Store 2723713: 313 Springfield Ln, Staunton, Virginia 24401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Verona, VA (17 miles from Mcgaheysville, VA)
  • 1 day ago
  • Verona, VA (17 miles from Mcgaheysville, VA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Elkton, VA (7 miles from Mcgaheysville, VA)
  • 3 days ago
  • Elkton, VA (7 miles from Mcgaheysville, VA)
  • 3 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative (CSR)

  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 7 days ago
  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 7 days ago

Department: Customer Service Reports To: Customer Service Manager Job Purpose: We are looking for a friendly, helpful and engaged Customer Service Representative to join our team!...

Client Service Representative (Verona)

  • Verona, VA (17 miles from Mcgaheysville, VA)
  • 7 days ago
  • Verona, VA (17 miles from Mcgaheysville, VA)
  • 7 days ago

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services...

Retail Customer Service Specialist

  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 8 days ago
  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 8 days ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Associate

  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 9 days ago
  • Staunton, VA (23 miles from Mcgaheysville, VA)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Specialist (Part-Time)

  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 9 days ago
  • Harrisonburg, VA (7 miles from Mcgaheysville, VA)
  • 9 days ago

Working Title: Customer Support Specialist (Part-Time) State Role Title: Information Technology Specialist I Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA...

Crew Member: Customer Service / Cashier

  • Charlottesville, VA (22 miles from Mcgaheysville, VA)
  • 15 days ago
  • Charlottesville, VA (22 miles from Mcgaheysville, VA)
  • 15 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Demographic Data for Mcgaheysville, VA

Moving to Mcgaheysville, VA? Find some basic demographic data about Mcgaheysville, VA below.


Local
National
8,631,637
205,142

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Mcgaheysville, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mcgaheysville, VA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.2%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mcgaheysville, VA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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