Customer Service Representative Jobs in Martinsville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Category/Area of Expertise: Retail Operations Job Requisition: 450303 Address: USA-VA-Martinsville-8500 Al Phillpott Hwy #13 Store Code: Store 02623 Front End (7235271) Food Lion has been...
- Wirtz, VA (24 miles from Martinsville, VA)
- 2 days ago
- Wirtz, VA (24 miles from Martinsville, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Axton, VA (10 miles from Martinsville, VA)
- 2 days ago
- Axton, VA (10 miles from Martinsville, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bassett, VA (5 miles from Martinsville, VA)
- 2 days ago
- Bassett, VA (5 miles from Martinsville, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stuart, VA (18 miles from Martinsville, VA)
- 2 days ago
- Stuart, VA (18 miles from Martinsville, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Stanleytown, VA (3 miles from Martinsville, VA)
- 2 days ago
- Stanleytown, VA (3 miles from Martinsville, VA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate - Temporary
- Collinsville, VA (1 mile from Martinsville, VA)
- 4 days ago
- Collinsville, VA (1 mile from Martinsville, VA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Mayodan, NC (20 miles from Martinsville, VA)
- 6 days ago
- Mayodan, NC (20 miles from Martinsville, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 6 days ago
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Collinsville, VA (1 mile from Martinsville, VA)
- 6 days ago
- Collinsville, VA (1 mile from Martinsville, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ridgeway, VA (9 miles from Martinsville, VA)
- 6 days ago
- Ridgeway, VA (9 miles from Martinsville, VA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Success Representative
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 10 days ago
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 10 days ago
Company Description Job Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued,...
- Collinsville, VA (1 mile from Martinsville, VA)
- 30+ days ago
- Collinsville, VA (1 mile from Martinsville, VA)
- 30+ days ago
We are seeking a Bilingual Customer Service Representative (CSR) to join our team....
Customer Service Representative - Bachelors Degree Required
- Martinsville, VA
- 30+ days ago
- Martinsville, VA
- 30+ days ago
hour Responsibilities of the Customer Service Representative: Set up and maintain customer files....
Demographic Data for Martinsville, VA
Moving to Martinsville, VA? Find some basic demographic data about Martinsville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Martinsville, VA
Highest Education Level
Customer Service Representatives in Martinsville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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