Customer Service Representative Jobs in Martinsville, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Mayodan, NC (20 miles from Martinsville, VA)
- 6 days ago
- Mayodan, NC (20 miles from Martinsville, VA)
- 6 days ago
The primary role of the Customer Logistics Coordinator is to interact with customers to address their concerns, answer their questions and assist them with their needs. This position is performed...
Customer Service Representative Hooker Furnishings Corporation (NASDAQ: HOFT), is currently recruiting for our Customer Service team to work in either our High Point, NC office or Martinsville, VA office...
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 9 days ago
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 9 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 10 days ago
- Rocky Mount, VA (15 miles from Martinsville, VA)
- 10 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
- Eden, NC (19 miles from Martinsville, VA)
- 11 days ago
- Eden, NC (19 miles from Martinsville, VA)
- 11 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 247746 Address: USA-NC-Eden-824 E S Van Buren Road Store Code: Store 00951 Front End (7217344) Food Lion has been providing an easy,...
- Mayodan, NC (20 miles from Martinsville, VA)
- 12 days ago
- Mayodan, NC (20 miles from Martinsville, VA)
- 12 days ago
If you are a current Ruger employee, please click here to apply internally. Job Description: Starting wage is based on experience and shift. In addition to a base wage, every associate is eligible...
- Eden, NC (19 miles from Martinsville, VA)
- 15 days ago
- Eden, NC (19 miles from Martinsville, VA)
- 15 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 261883 Address: USA-NC-Eden-824 E S Van Buren Road Store Code: Store 00951 Front End (7217344) Food Lion has been providing an easy,...
Store 2723719: 1560 Virginia Ave, Martinsville, Virginia 24112 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Eden, NC (19 miles from Martinsville, VA)
- 19 days ago
- Eden, NC (19 miles from Martinsville, VA)
- 19 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Collinsville, VA (1 mile from Martinsville, VA)
- 30+ days ago
- Collinsville, VA (1 mile from Martinsville, VA)
- 30+ days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Rep(05528) - 640 S Van Buren Rd
- Eden, NC (19 miles from Martinsville, VA)
- 30+ days ago
- Eden, NC (19 miles from Martinsville, VA)
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Store 2723719: 1560 Virginia Ave, Martinsville, Virginia 24112 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Martinsville, VA
Moving to Martinsville, VA? Find some basic demographic data about Martinsville, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Martinsville, VA
Highest Education Level
Customer Service Representatives in Martinsville, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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